Madison Park EssentialsZara Jacquard 16-Pc. Comforter Set, Queen

Response from JLA Home

Dear Customer, Thank you for sharing your feedback with us. We’re sorry to hear that the sheet set did not meet your expectations. Our sheet set offers a luxurious traditional update for your bedroom. An elegant jacquard design, in shades of brown, adorns the face on the comforter and a solid dark brown reverse complements the top of the bed. Your satisfaction is our priority, and we take your concerns seriously. We’ll be sure to pass along your feedback to our product team for review. In the meantime, if you'd like, please reach out to our customer service team t 866-456-8852 or via email at jlacs@jlahome.com about a return or exchange.

Response from JLA Home

Hi Michelle, We’re sorry to hear that the Zara 16 Piece Jacquard Bedding Set did not meet your expectations. The intricate jacquard design is crafted with a focus on elegance, but we understand how the material may not suit everyone’s preferences. Your feedback is invaluable and will be shared with our product team for review. For future purchases, we recommend exploring sets with smoother fabrics, which may better align with your needs. Thank you for sharing your experience, and we hope we can assist you in finding a product you’ll love.

Response from JLA Home

Dear customer, Thank you for sharing your feedback. We’re sorry to hear that the product did not meet your expectations.Our Zara bedding set features an elegant jacquard design and a complete set of bedding essentials, which is designed to offer a luxurious traditional update to your bedroom. Your feedback is valuable to us, and we look forward to your next visit in the future.

Response from JLA Home

Dear Kay, thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the unraveling seams in your bedding set. This issue may be attributed to the intricate nature of the jacquard design, which, at times, can exert extra strain on the seams. To prevent future occurrences, we recommend gentle washing and avoiding excessive pulling or stretching of the fabric. We will certainly forward your concerns to our team to improve our products.

Response from JLA Home

Dear Alice, thank you for bringing this to our attention. Customer satisfaction is our top priority. We strive to provide excellent customer service in a timely manner, and we apologize that this item did not meet your expectations. We make every effort to manufacture high-quality products to ensure satisfaction for all our customers, and we have taken your feedback into consideration. Thank you, and we wish you a great rest of your day.

Response from JLA Home

Dear Debbie, thank you for bringing this to our attention. Customer satisfaction is our top priority. We strive to provide excellent customer service in a timely manner, and we apologize that this item did not meet your expectations. We make every effort to manufacture high-quality products to ensure satisfaction for all our customers, and we have taken your feedback into consideration. Thank you, and we wish you a great rest of your day.