Freeport 7-Pc. Comforter Sets
Product details
Web ID: 632247414 reviews
Terrible quality
I purchased this comforter for our boat. The photo looked so nice. Upon opening the package, the color was off and the quality of the material was so cheaply made. I do NOT recommend this comforter and now I’m unable to return it!
Response from JLA Home
Hi Tina, thank you for your feedback, and we're sorry to hear about your experience. While the comforter’s tropical design is intended to bring a vibrant touch to your space. Please note that items marked as “Last Act” or final sale are not eligible for return, which may explain the return limitation. For any concerns or questions about product satisfaction, we encourage you to reach out to our customer service team at 866-456-8852.
Queen comforter
Doesn’t go all the way up to the headboard. Can get away with it because of all the throws, the only one that really gives u more material is Charter Club but Ur going to pay for it too,
Perfect comforter
It's perfect. It is very well made.
Recommends this product
Not as pictured
This was a reorder of set i loved years ago, and was shocked at the decrease in quality !! Shoddy workmanship,unraveled seams and very poor quality fabrics compared to same set ordered years ago. Shipped back immediately!!!! Straight from China. -5 star!!
Response from JLA Home
Hello Debbie, Thank you for your feedback. We are sorry to hear you were dissatisfied with the quality for the Madison Park Freeport Comforter Set you purchased at Macy's. We do our very best to manufacture great quality products to ensure satisfaction for all customers and have taken your feedback into consideration. Macy's has a respectable return policy and so we are pleased to hear they worked with you for the return of this item. We are sincerely sorry this purchase did not meet your expectations. Again, your feedback is very much appreciated!
Not what expected
The pillows are quite nice but the shams are plain and the comforter is thin. Put in the dryer per instructions to plump up but not much difference. Love the print but disappointed in the quality for the money! Sad....
Response from JLA Home
Hello Mary, Thank you for your feedback. We are sorry to hear you are dissatisfied with the quality for the Madison Park Freeport Comforter Sets Bedding you purchased at Macy's. We do our very best to manufacture great quality products to ensure satisfaction for all customers and have taken your feedback into consideration. If you are still eligible, Macy's has a respectable return policy and will work with you for the return of this item if this is what you decide to do. We are sincerely sorry this set did not meet your expectations. Again, your feedback is very much appreciated!
Summer Time ☀️
It worked in the machine for me, I just had to turn it on the gentle cycle. I absolutely love the color and the thickness of the comforter! I added a few colorful accent pillows to brighten it up
Pretty design
Love the color and class of this set. The print is perfect without being too busy or loud. The pillows add the perfect accent and add another color element too.
NOT MACHINE WASHABLE
NOT MACHINE WASHABLE even though listing says it is. Ours tore
Response from JLA Home
Hello Macy’s Customer, Thank you for your feedback. We are sorry to hear of the conditions of the Madison Park Freeport 7-Pc. Comforter Set you purchased at Macy's after washing it. We do our very best to manufacture great quality products to ensure satisfaction for all customers and have taken your feedback into consideration. Just as a future suggestion, it is recommended a Large Capacity Washer/Dryer such as a Laundromat be used when washing/drying to allow the comforter enough free movement. Tearing can occur if there is not enough room for the comforter to move around. If you are interested in pursuing this matter further, you may send your concerns to JLA-Home at: jlacs@jlahome.com and we will see what we can do to help rectify this matter. If you do decide to contact JLA-Home, please be sure to mention this review and provide the purchase receipt at the time of your request. We are sincerely sorry this set did not meet your expectations. Again, your feedback is very much appreciated!