Highline Quilted Microfiber Deep Pocket Mattress Pad, Queen
Product details
Web ID: 6251044Ratings & Reviews
35 customer images
This review is from Madison Park Highline Quilted Microfiber Deep Pocket Mattress Pad, QueenQuilted mattress cover
I was a bit overdue for a cover. This is a perfect fit and soft.
Recommends this product
This review is from Working well
Wanted to refresh and older mattress and this thrifty addition has worked. Though the pad had a strong smell upon opening, a quick wash removed it. Also it fits well, and has comfortable padding
Recommends this product
This review is from Disappointed
Disappointed. Not the fluffy warm mattress cover we were expecting.
Response from Macy's
Dear Customer,
Thank you for sharing your feedback. We’re sorry to hear the Madison Park Highline Quilted Microfiber Mattress Pad was not as fluffy or warm as you expected. This item is designed more for a soft quilted layer and protection rather than plush loft. For a cozier feel, a mattress topper may be a better option. If you’d like to return or exchange, Macy’s Customer Service at 1-800-289-6229 can further assist.
-Josh
This review is from Madison Park Highline Quilted Microfiber Deep Pocket Mattress Pad, KingMattress pad
The mattress pad isn’t as thick as I would have hoped. The only problem shopping online and not able to check out the thickness. Overall not bad.
Response from Macy's
Dear Customer,
Thank you for your feedback. We’re sorry to hear the mattress pad isn’t as thick as you had hoped, and we understand that evaluating thickness online can be challenging. It’s encouraging to hear you still feel it’s “not bad” overall. We’ll share your comments with our product team as they consider how to better communicate product dimensions and enhance comfort for future designs.
This review is from Madison Park Highline Quilted Microfiber Deep Pocket Mattress Pad, QueenVery Good matress pad
I like the mattress pad. I had it before. Good price too. Very happy with my purchase.
Recommends this product
This review is from Macy's Customer Support Observation
I received 1 of 2 twin size mattress pads ordered. While I have not washed it yet, the pad is very nice. Substantial and fits well. However, I only received one and the box is labelled "1 of 1." I just spent 32 min and 44 seconds on the phone with Macy's Customer Support. I spoke with two agents, the first one for the majority of time. The first 5 to 7 min was spent establishing my current Macy's credit card number... It wasn't much better after that. The second person I spoke with told me the second mattress pad is in transit and will be delivered on Aug 5. These customer support people need to have better English language skills and better training. I am a very good Macy's customer and mean no disrespect here.
Recommends this product
This review is from Madison Park Highline Quilted Microfiber Deep Pocket Mattress Pad, QueenMattress pad
Fits perfectly nice pad
Recommends this product
This review is from Madison Park Highline Quilted Microfiber Deep Pocket Mattress Pad, QueenBedding pricing is great
Fitting was excellent