Madison ParkQuincy Cotton Shower Curtain, 72" x 72"

Response from Macy's

Dear Customer,

We appreciate you reaching out to share your feedback regarding the Madison Park Quincy Cotton Shower Curtain.

We are truly sorry and concerned to hear that the curtain you received looks totally different from the images displayed on the Macy’s website. We understand how disappointing it is to carefully select a piece of decor based on a specific style or color palette, only to have the actual product fail to match that vision once it arrives. When shopping online, you rely on accurate photography to design your space, and we sincerely apologize for the frustration and the "bait-and-switch" feeling this discrepancy has caused.

You deserve a product that perfectly aligns with its digital representation, and we regret that this item did not live up to the expectations set by the website.

Response from Macy's

Dear Customer,

We appreciate you reaching out to share your honest feedback regarding the Madison Park Quincy Cotton Shower Curtain.

We are truly sorry and concerned to hear that the quality of the curtain did not meet your expectations. We understand how disappointing it is to receive an item that feels poorly made and does not reflect the premium look presented in the product images. When you invest in your home decor, you deserve a product that provides both aesthetic beauty and durable craftsmanship, and we sincerely apologize for the frustration and the feeling that this item did not offer a fair value for the price.

You deserve a high-quality product that accurately matches its description, and we regret that this curtain fell so far short of the standard you expected from Macy's.