Madison ParkSoloft Plush Micro-Fleece 4-Pc. Sheet Set, Full

Response from Macy's

We’re sorry to hear you received a different brand than expected. Some of our bedding collections, such as Madison Park and True North, are part of the same family of products and may arrive in packaging labeled differently. However, they are made to the same quality standards. If you believe you received the incorrect item, please reach out to Macy’s Customer Service with your order details, and they’ll be happy to assist with a replacement or return.

Response from Macy's

Dear Sally, thank you for sharing your feedback. We’re sorry to hear the color of the Madison Park plush micro‑fleece sheet set didn’t match your expectations. While we strive for accurate representation, variations can occur based on lighting, screen display, or fabric depth. We appreciate your insight and will share your comments with our team for future improvements.

Response from Macy's

Dear Ana, thank you for your feedback, and we’re sorry to hear that the current satin sheet set did not meet the quality you experienced in the past. These sheets are made from 100% satin with a smooth, silky texture designed to be gentle on skin and hair while offering wrinkle resistance and reduced frizz overnight. However, we understand your concern regarding quality, which may occur if the fabric is not laundered properly. To help preserve the fabric’s integrity, we recommend washing in cold water and drying either in the sun or on a low tumble setting, as high heat can damage the finish and reduce softness over time. Your input is valuable, and we’ll take it into consideration as we work to uphold quality across our product line.