Mattel Dreamhouse
Product details
Web ID: 10339808Ratings & Reviews
39 customer images
Overpriced!
Poor construction, whole of pink floor upper floor has fallen apart when moving, totally ruined, very weak, all that money only fit for the bin!
Customer review from mattel.com
Disappointed
This is the second problem that I have had with this house ... the first one o purchased for my daughter and the pool had a hole in it now I bought one for my friends daughter’s birthday and same issue
Recommends this product
Customer review from shop.mattel.com
Response from shop.mattel.com
We're sincerely sorry you pools have had holes in them! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Happy kid
My daughter got so much barbie stuff for her birthday and while playing she asked where barbies house was. The next day her grandparents had this Barbie house ready for her to pick up. I put it together in under 30 minutes and both her and my son have enjoyed it ever since.
Recommends this product
Customer review from shop.mattel.com
Love it but a bit disappointed
My daughter was so excited to get this doll house but when I opened it the pool had a hole in it
Recommends this product
Customer review from shop.mattel.com
Response from shop.mattel.com
We're truly sorry your pool has holes! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://service.mattel.com/us/ContactUs.aspx .
A Bit Frustrated
My daughter got this as a gift for her Birthday and was overly excited to put it together only to be disappointed that the pool has a hole in it. Can I order the pool before she drives me crazy!!
Recommends this product
Customer review from shop.mattel.com
Response from shop.mattel.com
We're sincerely sorry your pool has a hole in it! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Absolutely gorgeous
Wow. What an amazing and gorgeous DreamHouse. Quality is beyond high quality. This house is exactly what my daughter ever dreamed of. A beautiful, elegant and such house full of life and color. I love all the features and accessories. They are so much fun to play with. My daughter spends endless hours having so much fun. She interacts so much because there is just so many ways to play with her barbies. From hanging out in one room to the kitchen, play showering etc etc. I'm just so satisfied with this purchase and definitely recommend it.
Recommends this product
Customer review from shop.mattel.com
Missing fridge and fridge parts
Bought my daughter for Christmas as this was like they only thing she asked for and hard to find and upon looking at the box and pictures listed, were missing the fridge and fridge parts. Loved the dollhouse other then that.
Recommends this product
Customer review from shop.mattel.com
Response from shop.mattel.com
We're sorry you're missing parts! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
CLOSET DOOR
Hello. The closest door isn't pre-assembled in the box; but comes as a stand-alone piece; and the instructions provide no detail on how to securely attach the door; as a result, I cannot get the door to attach; and remain; without it falling. Please advise.
Recommends this product
Customer review from shop.mattel.com
Response from shop.mattel.com
We're sorry your closet isn't attached! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.