Pria Baby and Toddler Max All-in-One Convertible Car Seat
Product details
Web ID: 24256756Impossible to install
I hate this car seat with every fiber of my being. It is so difficult to install, I can never get it tight enough so I don’t feel comfortable using it to keep my child safe and had to buy a different brand. What a waste of money.
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
We’re truly sorry to hear how frustrating your experience has been, and we understand how upsetting it is to struggle with a product that’s meant to keep your child safe. That’s certainly not the experience we want for any parent. Car seat installation can be challenging, and every vehicle is different. Our seats are designed to meet all required safety standards when installed correctly, but if you’re unable to achieve a secure installation, we agree that you should not feel pressured to use it. We’d really appreciate the opportunity to help. Our Consumer Care Team can provide step-by-step installation assistance, vehicle-specific guidance, or help explore warranty or return options if applicable. Please reach out to us directly at 1-800-544-1108 so we can better understand your situation and see how we can make this right.
Straps no longer tighten & fabric is poor quality
I wanted to love this product but we've had several issues with the fabric & straps. The fabric piled within one month of using the seat and the straps and become less and less reliable. The straps no longer tighten and are now a safety concern for our child. We had to buy another car seat due to the safety of the straps falling off our child's shoulders every time they sat in the seat.
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thank you for sharing your experience with us. We’re truly sorry to hear about the issues you’ve had with the fabric and especially the straps — we understand how concerning and frustrating this must be for you. Your child’s safety is our top priority, and what you’ve described is certainly not the level of quality or performance we expect from our products. We would really appreciate the opportunity to look into this further and make things right. Please reach out to our Consumer Care Team at 1-800-544-1108 with your model information. This will help us assess the problem and determine the best solution for you.
Bruising on child
I wanted to love this. We had the infant carrier and loved it. However this car seat leaves bruises on my child’s back. I’ve tried everything to make it stop, all off the suggestions, confirmed it is installed right and nothing is helping. And cannot get anyone to talk to me about it. Save your money!
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
We’re so sorry to hear about your experience — your child’s comfort and safety are incredibly important to us. We understand how concerning this must be, and we’d really like to look into what’s happening and make it right. Please reach out to our Product Tech Team at 1-812-314-6555, so we can assist you directly. Thank you for bringing this to our attention — we truly value your feedback and the opportunity to help resolve this.