Grand Piano
Product details
Web ID: 1423893Ratings & Reviews
2 customer images
Toddler Piano
This piano is so beautifully made, very sturdy too. My 2 year old grand son was ecstatic jumping up and down saying “ A piano, a piano” he loves our piano and this is perfect for him. Never disappointed with Melissa & Doug.
Customer review from Melissa and Doug
Looks very good
I just bought this piano for my son this Christmas, and before he starts playing I'd like the piano to be completely in tune. Is there a way to tune the piano manually? Btw, looks very good.
Customer review from Melissa and Doug
Was hoping for better quality for the price of this piano
The piano looks great at a distance but I was really expecting better quality for the price. The keys are slightly crooked and flimsy, and a couple of the keys do not work at all. Most of the keys that do work sound out of tune. Purchased for my little one for Christmas and am disappointed with the deficiencies. Although my son is still a bit young, I was hoping this product would last several years so he could learn to play when ready. Seeing the quality I'm not too sure it will last very long.
Customer review from Melissa and Doug
Response from Melissa and Doug
Thank you for taking the time to leave a review. We take the quality of our products very seriously and we are sorry to hear about your experience. Please give us a call at 800 284 3948. Anyone on our friendly Consumer Care team will be happy to help you. Best, Your Friends at Melissa & Doug
So disappointed
Looks adorable but came broken. A few of the keys do not work and one is completely wonky.
Customer review from Melissa and Doug
Disappointment
It was disappointment. Two keys are not working. Not what I expected for the price. I bought for my granddaughter as her Doctor recommend. I can't return back because I throw the box.
Disappointed with purchase
I specifically question the quality of the grand piano on Instagram because if the bad reviews I read. I was assured they stand behind their product. Well, I received a defective piano that was originally retired by someone else and they turned around and sent it to me. I am beyond disgusted. The color coded key to attach to the piano does not have the sticker backs on it cause it was removed by prior customer. It has lint and styrofoam stuck to the open stickers. Also a key on the piano does not work!!!!!!
Customer review from Melissa and Doug
Response from Melissa and Doug
Hello Janice, Thank you for your feedback! The quality of our toys is our highest priority and we are sorry to hear about your experience with your Grand Piano. Kindly give us a call at 800-284-3948 and we would be happy to help! Best regards, Melissa & Doug Consumer Care Team
Really cute but review well
Product adorable. Unfortunately 2 keys are bent and one doesn't play sound.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi Meliza, Thank you for taking the time to comment on the Grand Piano. Please give us a call at 800 718 5365. Anyone on our friendly consumer care team will be happy to help you. Best, Your Friends at Melissa & Doug
Poor quality and keys don't work
I purchased 2 of these pianos for both grand babies. One piano had several keys that didn't work. I ordered a replacement and it also came with 2 keys that made no sound. Also when playing them both at the same time the same keys sound completely different. I'm totally surprised that this is such poor quality especially for the price. It is a poor representation of a piano. I thought it would be fun for toddlers to learn on this first but it's better to start them with the real piano. Its very beautiful next to our baby grand but plays absolutely terrible. And the kids were so sad to not get something that works for Christmas.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi Christina, Thank you for taking the time to leave a review. We are sorry to hear about your experience and would love the chance to speak with you and get some details. Please call us at 800 718 5365. Best, Your Friends at Melissa & Doug