Men's Cheyanne Metro Lace Boot
Product details
Web ID: 9921034TERRIBLE QUALITY
I bought this product 6 months ago and the bottom sole has completely fallen apart and off. They are supposed to be waterproof, within seconds of walking in rain my feet get wet. When inquiring about my boots warranty I was told there was nothing the customer care team could do as the boots were manufactured over a year ago and I have misplaced my receipt. VERY DISAPPOINTED. I would not recommend purchasing these boots, instead shop with LL Bean.
Customer review from sorel.com
Response from sorel.com
Hello Jackson, we want to extend our sincerest apologies concerning this issue. We pride ourselves in maintaining the highest quality standards for our customers and apologize we missed the mark here.
Poor sole quality - very disappointed
I wore these last winter in upstate NY, probably around 3 months total of semi-daily wear, and at the beginning of this winter both boots' soles are splitting above the big toe. These boots are no longer available to warranty as they are over a year old, but since they're winter boots they have had way less than one year of wear. This will be my last pair of Sorel boots - I did not expect such poor quality from such a well-known brand!
Customer review from sorel.com
Response from sorel.com
Oh no! We'd love to hear more about your thoughts on our shoes. Please contact our support team so we can get to the bottom of what wasn't so great about your experience.
Not waterproof
These boots are not waterproof. If you buy these expecting to keep your feet dry, you will be disappointed.
Customer review from sorel.com
Response from sorel.com
Hello Erik, we appreciate you sharing your feedback and we're sorry our Men's Cheyanne™ Metro Lace Boot didn't meet your standards. We will inform our product team of your concerns and ensure this is fixed for the future.
Not waterproof
I purchased my first pair and returned them because my socks were wet when walking in the morning dew. Again the second pair has the same issue. Wet socks from walking in the morning dew.
Customer review from sorel.com
Response from sorel.com
Hello Tony, we want to extend our sincerest apologies concerning this issue. We pride ourselves in maintaining the highest quality standards for our customers and apologize we missed the mark here.
Cheyanne
These are the worst boots I’ve ever owned. They are not waterproof. My feet get wet instantly. Please do not buy these.
Customer review from sorel.com
Excellent purchase!
Son going to school in the mountains. First time around snow and he LOVES these boots!
Recommends this product
Customer review from sorel.com
Snow ready
Amazing shoe for the snow, insulation keeps you very warm. I agree with other reviews, they run small, I would order a half size larger.
Customer review from sorel.com
Horrible Fit
This is not my first pair of Sorels, but the fit on these is so ridiculous it makes you wonder if anyone with normal feet tried them on. These boots push so hard downward on my foot that it was an immediate return of the item. And length wise, the fit was normal, so it's not something I could fix with a larger size.
Customer review from sorel.com