Movie Food Mode Dennis Wolf Plush
Product details
Web ID: 20919443Ratings & Reviews
49 customer images
Incomplete order and TERRIBLE customer service
This toy was shipped to the store without the interactive bone. There is an OBVIOUS outline on the front of the box where it was affixed but the bone was missing, making it worthless. Any person looking at this box would see there was something missing yet it was packaged anyway. The toy was presented to me in a sealed outer box and so the problem was not discovered until I opened the box at home. I drove 45 mins each way to pick up this package. I am disgusted that I spent over 2 hours on two calls with customer service and my problem still has not been solved and now I've been charged twice. Both agents were EXTREMELY difficult to understand and it was necessary for them to continually repeat themselves to clarify what they were saying. The first rep sent me a %off email coupon for "my trouble" and then she thought she was done. WHAT??!! A discount for a future purchase does not fix the order, does not return my money for a useless item, and certainly does not solve the problem that I still do not have the toy my child requested for Xmas! And you call that customer service? I had to demand that the problem be resolved and she seemed surprised that the coupon wasn't good enough. Now apparently because I requested a refund for this item it was sent "to be reviewed by the store." Neither rep could explain what that meant, how long it will take, or who would follow up with me. I have had better customer service at Walmart and Target. Just another nail in Macy's coffin, your store really won't be missed and will be easily replaced.
Awesome 👌
Awesome toy my grandson loved it
Recommends this product
Great plush
This plush dog is great with or without the sound on and with or without the bone in it's mouth. Just know kids can easily lose the bone as mine did. It is a soft dog that is great for every fan of dogs and Minecraft.
Customer review from Mattel Creations
True to game stuffed animal
Fairly true to the Minecraft game, or so my son tells me. Holds its shape well and my son loves it. Makes a sound when you put the bone in his mouth/open the mouth. Son loves to sleep with this stuffed animal, but if your kid isn’t a sound sleeper the noise it makes may inadvertently wake them up. Overall a very nice toy that is true to the source material.
Recommends this product
Customer review from Mattel Creations
Fun Minecraft Wolf / Dennis stuffy with a bone!
My 2 Minecraft loving boys love the Dennis stuffy! My oldest in particular, whose favorite animal is wolves. It's super cute and makes noises with the bone that comes with it too! Since the day this was delivered, it has been a part of our day, every day and the boys fight over who gets to bring it to bed at night!
Recommends this product
Customer review from Mattel Creations
Very cute and is very connected to the movie
He is very cute. We hadn't saw the movie before getting the toy but once we saw the movie it made the toy even better. The noises and bone make it much more like the movie so my kids really enjoyed playing with it and pretending he was real.
Recommends this product
Customer review from Mattel Creations
Amazing toy
This product is a great plushy toy. The size of the toy is perfect. Not too big and not too small. The material is very soft. The sound effects were a really nice touch. The likeness from the movie is perfect.
Recommends this product
Customer review from Mattel Creations
Cute soft and cuddly a perfect stuffy friend
Oh my gosh. This is the perfect Minecraft movie stuffed animal. Dennis is soft and cuddly my child sleeps with him nightly. He looks exactly like the character from the movie too. We were very surprised when we found that this stuffed animal also made sounds just like the Minecraft wolf he is. The electronics are mostly in the head and mouth which definitely doesn't affect the ability to be cuddled. He comes with a smaller plastic bone which is small enough for little hands but big enough not to just go missing in any little crevice on the toy box. He's also a bit larger than we were expecting which just gives you more to hug. We love Dennis in our house and we think you will to.
Recommends this product
Customer review from Mattel Creations