KBGV Select Glass Carafe Coffee Brewer
Product details
Web ID: 20323199Ratings & Reviews
4 customer images
Moccamaster coffee maker
Coffee tastes great and machine is very attractive on the counter, and like watching the water bubble up. However, a bit disappointed with the plastic components that feel a bit flimsy and not substantial.
Recommends this product
Customer review from bloomingdales.com
Lost in the mail?
It never ARRIVED!
Coffee
The best coffee ever
Received Dirty Very Disappointed
Rating is for Macy's and its customer service today, not the coffee maker. I am so disappointed with this purchase. I ordered this coffee maker with high hopes. It was delivered and as I am opening the box, I get this sense something is wrong. The box of the coffee maker opens too easily--no tape or fasteners. I look inside I can see it was used. I have no idea how long the previous owner had it. There is a receipt attached noting that it was returned. I call customer service and this is the first time with all my purchases that I have difficulty getting someone to talk to express my disappointment that Macy's would ship this item to a customer like this. Yes I am going to return it and see if I can get another one. I was just so turned off by Macy's allowing their employees to send this to a customer. A customer wants the opportunity to provide feedback when something like this happens. I do not want this to reflect badly on the coffee maker--but Macy's needs to read this.
Moccamaster
I love this coffee maker. Definitely worth the money.
Recommends this product
Customer review from bloomingdales.com
An excellent coffee maker.
Coffee is hot and delicious. We are extremely happy with our purchase.
Recommends this product
Great machine
Great coffee, very easy to make coffee with this machine.
Recommends this product
Customer review from bloomingdales.com
Very Disappointed
I purchased this in November 2024 but did not open it until now. I had it in storage as I was moving from FL to NC. The product appears to be used or damaged on the burner. Since I am past the return date because I unfortunately had this in storage, I am not sure what to do. For the cost of the coffee maker, I would have assumed I would not receive an inferior product like the one pictured. I hope that Macy's can do something by exchanging this for one that is not damaged.