Official Megalodon Storm All Terrain Remote Control Monster Truck Toy Vehicle
Product details
Web ID: 14651804Ratings & Reviews
12 customer images
Useless
Died and after any amount of charging, it flashes red. Robbery without a gun.
Customer review from Spin Master
Response from Spin Master
Hello there, thank you for sharing your experience with the Monster Jam, Megalodon Storm. Our commitment is to provide our customers with a truck that features a water-resistant design and custom performance tires. Megalodon STORM attacks water with ease! Drive from water to land and keep on going – this Megalodon RC is like no other. We’re sorry to hear it is not functioning as expected. We recommend trying the following tips: - Replace the batteries in the controller with fresh new ones - Ensure that the +/- symbols are correctly matching up - Turn the vehicle off. - Remove the cover by turning the screw or flipping the latch to the left. - Plug the charging cable into a 5V DC computer or wall adapter. - Flashing LED indicates charging. Solid LED indicates charged. - Always remember to return charging cable and close the cover by turning the screw or flipping the latch to the right. If you're still experiencing issues, we would be grateful for the opportunity to turn this into a positive experience for you. Please contact our Customer Care team at 1 800-622-8339 so that we can learn more and provide additional support. We look forward to speaking with you! Regards, Spin Master Customer Care
Kid loves it. Broke after 15 minutes
Based on the number of web comments and our experience this toy needs some work. After about 10 minutes on wheels on one side would work. Now the next morning the remote is funny too. No replacement parts and now my kids favorite birthday present doesn’t work. This truck is cheap in quality and does t hold up to even minimal play.
Customer review from Spin Master
Response from Spin Master
Hello there, Thank you for sharing your experience with the Monster Jam, Megalodon Storm. Our commitment is to provide our customers with a truck that features a water-resistant design and custom performance tires. Megalodon STORM attacks water with ease! Drive from water to land and keep on going – this Megalodon RC is like no other. We’re sorry to hear it is not functioning as expected. We recommend trying the following tips: - Replace the batteries in the controller with fresh new ones - Ensure that the +/- symbols are correctly matching up - Turn the vehicle off. - Remove the cover by turning the screw or flipping the latch to the left. - Plug the charging cable into a 5V DC computer or wall adapter. - Flashing LED indicates charging. Solid LED indicates charged. - Always remember to return the charging cable and close the cover by turning the screw or flipping the latch to the right. If you're still experiencing issues, we would be grateful for the opportunity to turn this into a positive experience for you. Please contact our Customer Care team at 1 800-622-8339 so that we can learn more and provide additional support. We look forward to speaking with you! Regards, Spin Master Customer Care
Megalodon RC. Wheel snapped off
Was ok if you like charging things longer then actually using it, wheel has now snapped off from the smallest of bumps and seeing some reviews I take it there is no way of replacement parts.
Customer review from Spin Master
Diesss fast
You charge it half day and does writhing 15 minutes do not buy
Customer review from Spin Master
Battery Problem
Hello, I bought your megalodon monster Jam rc truck scale 1:15 all terrain. When I charged the truck, the truck charged so fast, and when I played it, it's only last for a round 3 minutes and after that it died again. I charged it again until full and it only takes 4 minutes until full, after I charged it I played it and it only last for 2 minutes. The rc truck have problem on charging, so how could I overcame it, thanks
Customer review from Spin Master
Charge does not last
My son received this as a Christmas gift and also part of his NYE bday! It worked quite a few times. Now each charge doesn’t even last 1 minute even after being charged over night. My son is very sad about this. It seems this is a common issue based on multiple reviews. Why wouldn’t they fix something like this?
Customer review from Spin Master
Great toy, but even greater with spare parts
My son loves this thing. Which is why it's been used quite a lot. Now the tyres are very worn out and it's no fun for him anymore. Is there any opportunity to get new tyres as it's a big need I read in these reviews?
Customer review from Spin Master
Great at first, short lived.
My kid loved this thing. It was a great first rc truck. Just as he started to get the hang of it, the truck started only going in circles. I thought maybe he had messed with the steering balance buttons on the remote. But turns out one of the motors, passenger side, stopped working, no wiring issues, tested and getting voltage to the motor. It's just dead. Kinda a bummer after so few uses.
Customer review from Spin Master