Multi Color Cubic Zirconia Graduated Ear Climbers in Sterling Silver (Also in 14k Gold Over Silver)
Product details
Web ID: 11848362Inventory Coding Problem
Yes, they are very tiny…misleading photos….but the REAL issue is how/why you keep shipping the wrong color?!?!? As others have said; I ordered silver, received gold. Twice!! Yes! Both times sent gold and spent hours on the phone trying to get to the bottom of it. Then have to drive 1 1/2 hours to return to store bc there is no UPS store near me!! 2nd time I said NO! This is clearly YOUR PROBLEM and I’m not investing any more of my time fixing it! So agent (who barely spoke English and kept telling me what I had to do!!) finally says UPS will pick it up and I don’t have to package it. I don’t believe that for a second. Macy’s; do better! You used to be a trusted brand…now your CS knows less than I do about inventory control. smh. So. So disappointed. Making your mistake a customer’s problem?!? Sad.
Sent Wrong color
I ordered silver and received gold. Item is also a bit smaller than pictured.
Received wrong color
I ordered gold over silver, which is the decription on my invoice. But i received silver rodium. Besides that they sent the wrong color, I like them, although gold would look better for me. They are fairly small, but if your ear lobe is a smaller size, should be good. Probably won’t wear as a crawler, but just regular down.
Send wrong metal/color, and item is much smaller a
Ordered gold. Got silver. Website kept flipping back & forth randomly between saying gold was in stock or not. I double checked it said: "gold". Silver arrived. Screwed up my wife's birthday gift (she hates silver). Thanks a lot.
Young glamour
Beautiful and dainty. Perfect for my young teenager. Kinda glamorous. She loves them.
Not worth it even on clearance
Way to small and lost one first time I wore them. Disceptive imagery.
Response from Macy's
Dear Valued Customer, Thank you for your valuable feedback about the Multi Color CZ Graduated Ear Climbers. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
very small
It's actually quite tiny. Nothing like I envisioned.
Response from Macy's
Dear Valued Customer, Thank you for your interest in the Multi Color Cubic Zirconia Earrings. We understand the size was not what you were looking for. If you are still within the timeframe of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy's Customer Service