Hanae Yarn-Dyed Sham, European
Product details
Web ID: 7144468mold!!
I just got them in the mail and as soon as I opened them I say stains and the more I unfolded them the more disgusting stains there were and it smelled old and damp. very disappointed. I will be returning these asap!!
Response from Macy's
Dear Rosalia, Thank you for bringing this to our attention. Customer satisfaction is our top priority. We strive to provide excellent customer service in a timely manner, and we are sorry this item did not meet your expectations. We do our very best to manufacture great quality products to ensure satisfaction for all customers and have taken your feedback into consideration. Thank you and have a great rest of your day.
Beautiful!
I absolutely love the color and that they match the duvet set perfectly. The description says machine washable, but the tag on the inside of these euro shams says dry clean only. I don't know why the regular pillow cases and duvet say machine washable, but these don't. I wish they weren't so pricey, but am still glad I bought them to go with my new duvet.
Response from Macy's
Hello Ashleigh, Thank you for your feedback! We are pleased to hear you are overall satisfied with the N Natori Hanae Cotton Blend Yarn Dyed Euro Sham you purchased at Macy's! We take great pride in both our products and customer service and are happy to hear that our customers recognize these efforts! Again, your feedback is very much appreciated!