Mariana Loafers
Product Details
Web ID: 14698906Not Tan!! Beware!!!
Not Tan as described!!! Should be described as Gold!!!
Customer review from naturalizer.com
Response from naturalizer.com
We're very sorry you were unhappy with the color of the Mariana bit loafers. If you would like to view the other loafers we offer in tan, please visit the page below: https://www.naturalizer.com/browse/shoes/womens/flats/loafers/tan#sort=relevancy We hope you will be able to shop with us again soon!
they are very comfortable, it is convenient to walk in them
Bad description
These shoes are not tan, they are absolutely GOLD! The worst part is they are like gold carnival glass. They change color depending on the movement of the shoe. Because of this, they look dirty. I wish I had read the reviews. I wanted tan shoes!
Customer review from naturalizer.com
Response from naturalizer.com
Thank you for writing a review for Mariana Bit Loafer . We are sorry to hear the color was not as expected and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our Naturalizer Consumer Care Department at https://naturalizer.custhelp.com/app/ask/ or by phone 888-294-1648. Thank you for your review.
Too small
I ordered my usual size 8 and my toes were smashed in the front of the shoe. I got a 8 1/2 and the same thing. I returned both pairs. The shoes were made of man made materials and looked cheap.
Customer review from naturalizer.com
Response from naturalizer.com
We are so sorry to hear that neither size of the Mariana Bot Loafers worked out for you. We understand how disappointing that is. We appreciate your review and we have forwarded your comments to our design team. We hope this is helpful for others. If you have any questions or concerns, please call our Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
Cute but uncomfortable
Cute but uncomfy. My heel rubs up against the shoe in an unpleasant way and I can already tell it'll give me blisters. Unfortunately these are final sale so I won't be able to return them.
Customer review from naturalizer.com
Response from naturalizer.com
We are so sorry to hear that the Mariana bit loafers are causing discomfort. We understand how disappointing that is. Unfortunately, items purchased as Final Sale are not eligible for return or exchange. We do appreciate your review and we have forwarded your comments to our design team. If you have any questions or concerns, please call our Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
PAINFUL
They are so cute and have so much potential..But they are the most painful shoes I have ever worn. Feels like my heels are getting stabbed, I have to fold down the back and step on top of it. I hope it's temporary and just needs to get worn in. If not, these are terrible.
Customer review from naturalizer.com
Response from naturalizer.com
We are so sorry to hear that the Mariana Bit Loafers have caused discomfort. We understand how disappointing that is. We appreciate your review and we have forwarded your comments to our design team. If you have any questions or concerns, please call our Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
Color Not as Described
I bought these shoes recently and I just received them. While fit is very comfortable and accurate for a wide shoe, the color is gold, not tan, in person. The pictures are very misleading and the shoes are final sale and cannot be returned. I am very annoyed that they are so gold in person because they are very nice otherwise. I guess this is a lesson learned on my end.
Customer review from naturalizer.com
Response from naturalizer.com
We are so sorry to hear that the Mariana Bit Loafers weren't exactly as expected. We understand your concern. The color should be true to what you see on our site; however, there may be slight variances depending on your computer monitor. Also, there may be color variation due to the lighting used when the photograph was taken. Please note that the actual color and texture cannot always be conveyed in a digital photograph. We do appreciate your review and we have forwarded your comments to our design team. If you have any questions or concerns, please call our Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
Had to return
I like the shoes but the sides on both shoes jutted out from the foot. I exchanged them thinking it may be that particular pair doing it but the new pair did the same. I ended up returning them.
Customer review from naturalizer.com
Response from naturalizer.com
We are so sorry to hear that the Mariana Bit loafers didn't fit as expected. We understand how disappointing that is. We appreciate your review and we have forwarded your comments to our design team. If you have any questions or concerns, please call our Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.