Serena Wedge Sandals

3.7 (28)
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Product details

Web ID: 17715760
From our Party Ready and Wedding Shop collections // Featuring our new extra-padded Contour footbed // Espadrille sandals with the perfect mix of modern and glam. Rhinestones add something special to these wedge sandals. T-strap sandals with jeweled details. Synthetic or metallic synthetic upper with a round open toe. Adjustable buckle closure. Contour+ Comfort technology for a premium fit and all-day comfort experience. 1-inch platform, 2.75-inch wedge heel. WHY YOU'LL LOVE IT: Forever elegant silhouettes with all day wearability, available in an inclusive range of sizes and widths. Designed to the contours of a woman's foot. The Beautiful Fit. Since 1927.

  • Product Features

    • 2.75" heel, 1" platform
    • Buckle Closure
    • The purchase of this product supports responsible manufacturing in the leather industry
    • Synthetic upper, Synthetic lining, Synthetic sole
    • Spot clean
    • Imported

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

3.7/5

28 star ratings, 19 reviews

Write a Review
53.6% of reviews have 5 stars
15
14.3% of reviews have 4 stars
4
3.6% of reviews have 3 stars
1
3.6% of reviews have 2 stars
1
25.0% of reviews have 1 star
7

On average, customers rate the Runs narrow/runs wide of this item as Neutral.

On average, customers rate the Runs small/runs large of this item as Neutral.

On average, customers rate the No arch support/arch support of this item as Neutral.

5 customer images

  • Back broke on 1st time wearing
  • After wearing for the first day, After the first 30 minutes, the first one broke and after two hours, the second one broke
19 reviews
Thanh80
1 year ago
from Birmingham, AL

Disappointed

Wore for 1st time & the back leather broke. Very disappointed because it’s a final sale. Cannot even exchange.

  • Photo from Thanh80
  • Photo from Thanh80
  • Photo from Thanh80

Customer review from naturalizer.com

Response from naturalizer.com

Customer Service1 year ago

We're incredibly sorry that the Serena Wedge Sandal style didn't hold up as expected and for the inconvenience this caused. If you feel your item is defective we recommend contacting our Naturalizer Consumer Care Department to see what your options may be regarding this matter. You may reach them at https://naturalizer.custhelp.com/app/ask/ or by phone 888-294-1648. We would be more than happy to help.

Misty2
1 year ago

poorly design

I Purchased all the colors but returned the blue and the white because the back strap broke on both first time use. I love the Comfort if you purchase these I would suggest to carry a second pair for back up

Mindy
1 year ago

liked everything about the shoe

bought these a couple of weeks ago, The fit was true to size, and so comfortable.

Ivette
1 year ago

Very comfortable fits well true size

Dena M
1 year ago
from Dallas, Tx

Beautiful, comfy and classy shoe

Classy and comfy shoe. I recommend this shoe……. It’s a shoe what more can I say

Customer review from naturalizer.com

Lisa
1 year ago
from NH
What's the occasion for this purchase?Special occasion
Verified PurchaserYes

On average, customers rate the Runs narrow/runs wide of this item as Runs wide.

On average, customers rate the Runs small/runs large of this item as Runs large.

On average, customers rate the No arch support/arch support of this item as Arch support.

Poorly designed

Beautiful shoe but broke as soon as I put it on. The back of the shoe is too heavy to accommodate the ankle strap

On average, customers rate the Runs narrow/runs wide of this item as Runs wide.

On average, customers rate the Runs small/runs large of this item as Runs large.

On average, customers rate the No arch support/arch support of this item as Arch support.

HattKat
1 year ago
from OBX NC USA

Super cute, really comfy high heel!

SO glad I ordered these! Gorgeous, comfortable, and flattering on my wide foot! I got the champagne gold color to wear to an out door wedding , and while these are sparkly and pretty enough to wear with a long gown, I can’t wait to wear them with some cute jeans, too! LOVE these!

Recommends this product

Customer review from naturalizer.com

Shoes901
1 year ago
from Florida

Uncomfortable

Strap on the ankle is very uncomfortable and they are not returnable.

Customer review from naturalizer.com

Response from naturalizer.com

Consumer Care1 year ago

We're very sorry to learn your sandals have been so uncomfortable. We understand how disappointing that is. Unfortunately, our records show that this item was listed as "Final Sale" and we are unable to offer a refund or exchange. Please accept our sincerest apologies. You may review our returns policies from this page: https://www.naturalizer.com/help/returns-and-exchanges We'd love to help you find a style that provides a better fit. You can find all of our wedge sandals by visiting https://www.naturalizer.com/womens-shoes/sandals/wedge-sandals#sort=%40starrating%20descending today.