Women's Amber Ankle Strap Dress Pumps
Product details
Web ID: 1843716754 reviews
ABSOLUTELY Gorgeous UNTIL I Looked at the soles!!!
This IS an ABSOLUTLEY GORGEOUS shoe. PLEASE don't let my discouragement in my review think I don't think these shoes are beautiful because they are. I began looking for the "perfect shoe" months ago for my sons upcoming wedding. After returning probably 10 imperfect pair I found this Amber dress shoe on macys.com. I was SO EXCITED when they arrived!! well when I opened the shipping box the Naturalizer box was a bit beat up. That's not really a big deal to me as I usually recycle my shoe boxes. When I opened the shoe box however the shoes where just laying inside not wrapped in any tissue. Hmmm. When I picked them up the straps dangled unbuckled. "Well lets try them on" I thought I paid for the shoes not the packaging. At this point I noticed again just how pretty the shoes were. The graceful arched curve of the instep. the rise of the toe. I began to turn it over in my hand to admire the quality and even the depth of the color, so black. That's when I noticed the debris in the soles, dirt and hair on both shoes. And the tips of the toes were scuffed. My heart fell. My perfect shoes had been worn. And from the scuffed toes it appears not on carpet but OUTDOORS!! WHY does a company not have control of their stock to not send out product to customers in this condition? I am so disappointed now. Not only in my once beautiful highly anticipated shoes (in a brand I have worn for many many years) but in two companies I have long valued for their customer service. Thank you for reading my review of these lovely shoes, as they truly are a beautiful pair of shoes. Oh and once I finely did get them on my feet, they fit remarkably well. I have been wearing this brand for a VERY long time (loyal customer) so am familiar with the fit. At this point I don't know if I will return the shoes afterall I paid for new, unworn outside shoes AND I paid FULL PRICE. I'm hoping once I get to the end I will be able to post images. If I'm able to exchange or somehow get another unworn pair I will do so. My suggestion to you, when you see a very popular pair of shoes ONLY PURCHASE THEM IN PERSON!! NEVER BUY ONLINE SIGHT UNSEEN
Recommends this product
Favorite heels with one exception
Love the heel height and footbed comfort, but really wish the strap was a little longer. An extra 1.5 cm would make all the difference in comfort to me as I have very high arches, and even at the last hole setting, these straps are tight.
Recommends this product
Customer review from naturalizer.com
Very comfortable and look so sleek!
I bought these shoes because I loved the look, but I did not expect them to be SO comfortable!! These are easily the most comfortable heels I own now and I will wear them often. You can dress them up with a cute cocktail dress for a night on the town or wear them with jeans for a casual brunch with friends. Excellent purchase! I may order the black too now!
Recommends this product
Customer review from naturalizer.com
Good choice
Great shoe
Perfect fit, Stylish and comfortable
The Red pair just arrived today and the color is awesome. I have these in Black and am hoping they will be offered in White sometime soon. The heel is a comfortable height making these a great choice for all day wear.
Recommends this product
Customer review from naturalizer.com
Nice shoe but the back of the heel was too high.
Very nice shoe but the back of the heel was too high.
Recommends this product
Customer review from naturalizer.com
Response from naturalizer.com
We value your feedback of the Amber Dress Shoe and have forwarded this information to the appropriate team. If you need further assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT.
Very comfy
Great shoe! Very comfortable. Can walk all day in these.
Recommends this product
Customer review from naturalizer.com
good purchase
very comfortable
Recommends this product