Women's Lorena Closed Round Toe Lace Up Sneakers
Product details
Web ID: 2052213856 reviews
Construction design is flawed
As others have said, the shoe runs narrow and the heel cup is shallow. I usually wear a 9.5 Medium in sneakers so I ordered a 9.5 Wide to accommodate for the narrow design but even with the added width the shoe body is cut so that the laces are stretched across the foot making the laces short and the appearance that my foot is swollen. The heel cup is too shallow so that my foot pops out with each step. I LOVE the design and I wish these would have fit correctly, unfortunately they were returned.
Customer review from naturalizer.com
Response from naturalizer.com
Thank you for your review of the Lorena Lace Up sneaker. We are sorry this style did not work for you and we value your feedback. If you need further assistance, please call our Naturalizer Consumer Care Department at 1-888-294-1648. We would be more than happy to help.
Back heel is too low
I agree with another reviewer that they just didn’t seem to account for the insole. They’re super cute and comfy, but the insole sits so high that they slip off with every step. They’re just not wearable. Will be returning.
Customer review from naturalizer.com
Response from naturalizer.com
We are very sorry to hear that the Lorena lace up sneakers aren't fitting as expected due to the heels and insoles. We understand how disappointing that is. We appreciate your review and we have forwarded your comments to our design team. We hope this is helpful for others. If you have any questions or concerns, please please call our Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
Comfortable and so stylish
I admired these shoes for months before I finally purchased them. Wish I'd got them sooner! They're plenty comfortable and the style is so current.
Recommends this product
Customer review from naturalizer.com
Great Closet Addition!
Very stylish, and comfortable. Love the colors they come in.
Recommends this product
Too Narrow, Even the Wide Size
These sneakers are SO cute! I love the color and design, they would work great to wear to the office. I wanted to keep them so badly, but they did not work for me. I ordered both regular (medium) and wide, but the tow box is just too narrow and my toes feel squished. It's really too bad because the style is there, just not the fit.
Customer review from naturalizer.com
a little snug around the toes
I love this pair of sneakers, it just runs a little small for me. I am always 7W but this one is a little snug around the toes, without socks. But the color is good, I got the purple.
Customer review from naturalizer.com
They didn't account for the insole
The brown herringbone is ADORABLE, I absolutely love the look of this shoe. It's also comfortable on the foot and seems true to size (though I agree the laces are too short). However, they didn't think the design through very well. While the (nicely removable) insole is very comfortable and cushiony, it lifts your heel up so high that the shoe slips on the heel with every step. I took out the insole just to see how it fit otherwise, and it's perfect. Hits above the heel exactly where it should to keep everything secure. They designed the base of the shoe to fit well, and didn't account for the 3/4" of padding the insole adds to the heel. I'm torn on whether I want to try and make it work with a different insole, it's not an inexpensive shoe, and it may be hard to justify having to buy a different insole just to make it work. In the future, I hope they consider the final product when making their measurements, it's absolutely a major design error.
Customer review from naturalizer.com
Stylish and comfortable
I was looking for a comfortable, neutral sneaker that would go with everything. These fit the bill perfectly. Bonus was they are orthotic friendly!
Customer review from naturalizer.ca