NespressoVertuo Next Coffee and Espresso Maker
Product details
Web ID: 25839233Finally mastered my at home coffee ☕️
You can’t go wrong with this nespresso machine. I have had the same one here for about three years and it still works like new. I love the way the coffee comes out with this beautiful froth. It’s so quick and convenient. And while the pods are a bit expensive, it’s much cheaper than getting something at a cafe. The frother is great too - love that I can make hot or cold foam
Customer review from influenster.com
Love my Nespresso
Obsessed with my new Nespresso virtuo machine. Makes great coffee and espresso and so easy to use
Recommends this product
Customer review from Nespresso USA
Easy, simple, fast and delicious
Set up is easy, it’s simple to use and my coffee is consistently the same. Definitely worth it, I save a lot making my coffee at home. It doesn’t take up too much counter space either.
Customer review from influenster.com
Disappointed in the Premium Cost
I bought this 2 weeks ago for home use and I am not sure what the benefits over the less costly version is we have at our office. Other than the rose color. Also, the foam that is created is not as nice as the other machine. I love the other machine, this one not so much. Disappointed
Customer review from Nespresso USA
Response from Nespresso USA
Thank you for your review. We are sorry to learn our Vertuo Next machine didn’t meet your expectations. Most of our machines come with at least a one-year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We recommend calling in to speak with a Machine Expert at a time that is convenient for you. They may be able to offer some other options that work for you. We are available 24 hours a day and 7 days a week for your convenience.
The frother is a must!
This is the best machine for tasty espresso time and time again. It is small and thin, doesnt take up space. It powers on quickly and has good heating. You can set it up in the app to download new software. Brewing the perfect espresso shot everyday without the big machine set up
Customer review from influenster.com
Great espresso machine
Love my nespresso next. Can’t wait to get more accessories so I can use the bigger pods. Love the creamy texture of the espresso. I like the ones that require milk. Easy to use and set up
Customer review from influenster.com
Delicious Coffee
If you love coffee you need a Nespresso machine! The set up is super easy and connects to your phone! It’s super helpful when cleaning comes around. The design is not too big and fits on the counter perfectly!
Customer review from influenster.com
I’ve been using this product for about two weeks when the problem started: roughly one out of every two or three capsules doesn’t brew properly. Instead of dispensing coffee into the cup, it leaks inside the machine. It doesn’t happen every time, so I cleaned it and kept using it for about two months, but the issue continued. Yesterday I called the service center. They asked me to record a video showing the cleaning process and sent me a link. After cleaning, I checked for water leakage — of course there was none, because the malfunction only happens when a capsule is inserted and the coffee flows inside the machine. This morning the very first capsule leaked inside again. Cleaning the spilled coffee is very time-consuming because it spreads throughout the internal parts. Despite this being a machine defect, the exchange process is complicated and inconvenient, and I have wasted many capsules.
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for sharing your experience with us, Sliver. We're sorry that the coffee flow on your Vertuo Next is erratically diverted, and appreciate your feedback on this model. Likewise, we always aim to offer the best service to our Club members, and regret that this recent call did not provide you with the expected solution. We invite you to call us again at 1.855.325.5781 to speak with a machine specialist. Our dedicated teams will be happy to look into alternative solutions with you, so that you may resume your coffee routine. Thank you for your time and patience!