Vertuo Creatista by Breville Coffee and Espresso Machine in Stainless Steel
Product details
Web ID: 15821563Nice machine
Makes an OK cup. Upgraded from Vertuo delux and that made the better cup.
Customer review from Nespresso USA
Nice looking coffee maker
Nice design but they should come up with an easier way to insert capsules.
Recommends this product
Customer review from Nespresso USA
Good coffee but unreliable!
I have had to return 3 times in 6 months for service
Customer review from Nespresso New Zealand
Response from Nespresso New Zealand
Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconvenience you've experienced with your machine and understand how frustrating it can be to return for service multiple times. Please know that your comment is invaluable to us, and has been passed on to our products team for future product improvements.
Love this machine!
The Nespresso Vertuo Creatista has completely elevated my morning coffee routine. The sleek stainless steel design looks gorgeous on my counter, and the variety of flavor options means I never get bored. Whether I want a bold espresso or a smooth coffee, it delivers consistently great results. The milk frothing is impressively easy to use, and cleanup is a breeze. Worth every penny for anyone who wants café-quality drinks at home.
Recommends this product
Response from Macy's
Thank you for your review. We are thrilled to learn you are enjoying your Vertuo Creatista machine. All machines come with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. Our Machine Experts are available 24 hours a day, 7 days a week for your convenience. We look forward to you becoming a Master Barista from the comfort of your home
Faulty steam wand
I bought this machine two years ago. The steam wand stopped working a year ago. It continues to brew coffee but it is not worth the cost if you cannot use the steam wand. I would not recommend this product to anyone. Select a cheaper machine with better performance.
Customer review from Nespresso USA
Response from Nespresso USA
Thank you for your review, Suzanne. We're disappointed you're having issues with your machine. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. Please do not hesitate to contact us through our toll-free number, 800-562-1465. We'll be happy to help assist you. Thanks!
Coffee maker made from heaven
I adore this gorgeous machine! I was hesitant at first, because many reviewers complained about water overflowing from the base onto their countertops. Easily rectified, I discovered that once morning coffee was over, all I had to do was remove the bottom tray with its black plastic insert, along with the silver overplate…empty the bottom tray of the water collected after the steamer purged itself…and VOILA! No problems! The other trick I had to learn, through trial and error, was to get the richest coffee - whether straight espresso, or a latte, was to use the double press (expert) push of the start button. It intensifies the taste of the coffee, albeit lessening the liquid volume (for those seeking larger servings). While I used to enjoy whipping up a large helping of steamed milk foam with a separate frother (giving me mountains of foam), the coffee in my old Vertuo Nespresso machine was weak and watery tasting in comparison. I set the milk temperature at high and my coffee arrives at the table hot and fragrant. Then there’s the SPEED! My coffee takes a fraction of the time to brew, so I find I can finish prepare mine in record time after serving my partner. We can actually enjoy our morning fix together now! The only complaint (and it’s really not a biggy) is the initial volume of the coffee-maker as it brews certain pods. (Eg, it’s not consistent). Sounds like a roaring wildcat! Better than my partner roaring as he awaits his morning cuppa though, so all-in-all, I’m a happy camper. Did I mention that this shiny stainless coffeemaker looks like a piece of fine art in my kitchen? No? Well…it does! I LOVE this machine! Thank you Nespresso. 😊
Customer review from influenster.com
Leaks constantly. Steam wand unreliable.
I have had this machine for less than 2 years. It often leaks on the counter no matter how diligent I am about emptying the drip tray. As others have noted, there is a relief valve from the wand that seems to purge onto the counter. Recently, the steam wand stopped working. I sent it to Nespresso for repair and it worked for a single drink before failing again. I had the original line version of this machine beforehand and it worked for 6+ years before I "upgraded". I guess I'll go back to the areoccino for milk frothing again. Sigh.
Customer review from Nespresso USA
Response from Nespresso USA
Thank you for your review. We are sorry to learn our Vertuo Creatista didn’t meet your expectations. Please call us via our toll-free number at 800-562-1465, and we'll be happy to collect any further feedback you have, and see what can be done to make your Nespresso experience better.
Love it
The best
Recommends this product
Customer review from bloomingdales.com