Vertuo Creatista by Breville Coffee and Espresso Machine in Stainless Steel
Product details
Web ID: 15821563Ratings & Reviews
101 customer images
Disappointed
The frother on the machine is barely adequate. It does not froth the milk properly in spite of trying skim milk.
Customer review from Nespresso Canada
Response from Nespresso Canada
We’re very sorry your Vertuo Creatista's integrated steam pipe is experiencing difficulties, Nicki. As a valued member of the Nespresso Club, we want you to know that you benefit from lifetime troubleshooting at no charge. We invite you to contact us via our toll-free number, 1.855.325.5781, and our machine specialists will be delighted to look into this with you. We’re confident we’ll find a solution, so you can continue enjoying your coffee. Thank you for your time and patience! ☕
Great built and functionality
Bought the Breville maker about a month ago and were really pleased with the quality of the product. Fairly silent for this type of machine and solid build. We use it every morning.
Recommends this product
Customer review from Nespresso Canada
Response from Nespresso Canada
Congratulations on your new Vertuo Creatista machine, Al, and thank you so much for all those stars! We're so glad to hear that this latest addition has become a valued part of your routine, both for its design and its versatile features. Cheers to enjoying many more of these delightful morning coffee moments, at the touch of a button! ☕
Not ready for prime time
I am a big Nespresso fan and bought this machine to replace an earlier generation. It’s beautiful and I was excited by the features but it just doesn’t work consistently. Leaks coffee periodically, milk frother doesn’t work reliably (requiring constant unplugging and re-plugging) and press one button too many and suddenly an 6 oz coffee becomes 2 oz. I would not buy again and should have stuck with a less expensive machine that works.
Customer review from Nespresso USA
Response from Nespresso USA
Thank you for your review, JenMcD. We are sorry to learn that your Vertuo Creatista machine has not met your expectations and that you are unable to enjoy your Nespresso Coffee Moments. Please do not hesitate to contact one of our Machine Experts at our toll-free number, 800-562-1465, regarding your Vertuo Creatista machine. All of our machines come with at least a one-year warranty and lifetime troubleshooting assistance. Thank you!
It LEAKS ! ! !
Love the machine, looks good, brews and froth is perfect but but but IT LEAKS! This machine is 10 months old and I have done the regular descaling and cleaning and after ten months I notice my drip tray was getting full of water when not in use. I totally clean and dried the drip tray and put it back in its place when I came home from work the drip tray was full with no usage.
Customer review from Nespresso USA
Response from Nespresso USA
Thank you for your review, Ozzie. We are sorry to learn our Vertuo Creatista didn’t meet your expectations. Most of our machines come with at least a one-year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We recommend calling in to speak with a Machine Expert at a time that is convenient for you. They may be able to offer some other options that work for you. We are available 24 hours a day and 7 days a week for your convenience.
Expresso Machine
We love our coffee machine. Consistent pressure and temperature nice and hot , very rich coffee . The frother works amazing. Love the verity of coffee we can choose. Glad we bought it for ourselves for Christmas. Overall great machine and reasonable price.
Recommends this product
Customer review from Nespresso USA
Leaks water all the time
After 2 months of use the machine started leaking significantly. Covered our coffee stand in water ruining the finish on the wood.
Customer review from Nespresso USA
Response from Nespresso USA
Thank you for your review. All machines are covered by at least a one-year warranty and we are always here to help. Please call us to speak with a machine expert. We are available 24 hours a day, 7 days a week at 800-562-1465.
Fancy Keurig
Not all it is made out to be. Seems like a really fancy Keurig.
Annoying machine
The coffee the machine makes is very nice, the look of the machine is nice but it alwasy drips water underneath despite trying absolutely everything and it stops working constantly. So very annoying.
Customer review from Nespresso Australia
Response from Nespresso Australia
Thank you for your feedback! We're glad to hear that you enjoy the coffee and the design of the machine. Regarding the water dripping issue, please ensure that the drip tray is inserted correctly. If the problem persists, don’t hesitate to give us a call via our toll-free number on our website. Our lovely customer support team will be able to assist further. 😊