Vertuo Plus Deluxe Coffee and Espresso Machine by De'Longhi, Titan with Aeroccino Milk Frother
Product details
Web ID: 9366582Ratings & Reviews
235 customer images
Great investment!
I’ve had this machine for over one year! The best decision I’ve ever made. I have saved time and money! Highly recommend!
Recommends this product
Response from Macy's
Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. All machines come with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. Our Machine Experts are available 24 hours a day, 7 days a week for your convenience.
Macy’s disappoints
So excited to find the availability and quick delivery of so many items. That being said, I ordered my Nespresso Vertuo and was counting down the days for the delivery. Delivery was quick and my anticipation grew as I opened the Macy’s box. What I found was the Nespresso box damaged!!! What type of quality control does Macy’s have? How could an individual prepare and ship an item that is not intact. Will be returning this item and hope Macy’s doesn’t take advantage of someone else.
Response from Macy's
Thank you for your review, Jeannette. We share your disappointment with your order from Macy's. Since the order was purchased directly from Macy's you must contact them to report the issue and request a refund. We recommend contacting their customer service directly with any questions or concerns regarding your purchase; they can speak with you directly about their policies. For any further machine support Nespresso is available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
no shipping quality control
How disappointing to find Macy’s shipping damaged merchandise. Upon receiving the order, the anticipation of having that wonderful cup of coffee was brought to an expected surprise…. A severely damaged box. First thought, in transit something heavy must have been placed on the box but the shipping box was intact. So, this means Macy’s knowingly shipped a damaged box!!!
Response from Macy's
Thank you for your review, Jeannette. We share your disappointment with your order from Macy's. Since the machine was purchased directly from Macy's you must contact them to report the issue and request a refund. We recommend contacting their customer service directly with any questions or concerns regarding your purchase; they can speak with you directly about their policies. For any further machine support Nespresso is available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Solid
Great
Response from Macy's
Thank you for your review, FQ. We are thrilled to learn you are enjoying your Vertuo Plus and Aeroccino3 Milk Frother machines. Both machines come with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. Our Machine Experts are available 24 hours a day, 7 days a week for your convenience. We look forward to you becoming a Master Barista from the comfort of your home.
Special gift
So happy to find the gift someone special wanted at a fair and reasonable price
Recommends this product
Response from Macy's
Thank you for your review, Kelly. We are thrilled to learn you are enjoying your Vertuo Plus and Aeroccino3 Milk Frother machines. Both machines come with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. Our Machine Experts are available 24 hours a day, 7 days a week for your convenience. We look forward to you becoming a Master Barista from the comfort of your home.
Vertuo plus
Not sure what I’d do without my nespresso. Had a vertuo plus for years and recently purchased another to replace the one that had stopped working. Quality machine, so far just as happy with this one.
Recommends this product
Customer review from Nespresso USA
Easy morning routine
We absolutely love our Nespresso! We got it for our wedding in 2019 and have used it every week since! It’s so easy to use and the pods are very tasty. I love the variance of sizes the pods make and it’s very simple to use.
Customer review from influenster.com
Great coffee and espresso
I already have this machine and it is perfect. So I bought this one for my Grandson.
Recommends this product
Customer review from Nespresso USA