Limited-Edition Vertuo Pop+ Deluxe Coffee and Espresso Maker by Breville
Product details
Web ID: 19451509I was sold a used machine
This was my birthday present to myself. The moment the box was delivered, on my bday, I opened it. When I pulled out the box of capsules, it was empty and the packaging had dried coffee spilled on it. I had no idea Macys sold returned items.
Recommends this product
Response from Macy's
Thank you for your review. As this was sold my Macy's, we recommend that you please contact Macy's customer support to process a return or exchange.
Still waiting
Never received it
Response from Macy's
Thank you for your review. As this was sold my Macy's, we recommend that you please contact Macy's customer support for an update.
Not working
Not working
Response from Macy's
Thank you for your review. If you need assistance with your Vertuo Pop Plus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Nespresso
I have had one for several years. I bought this one for my daughter for Christmas
Recommends this product
Response from Macy's
Thank you for your review. We are happy to learn you are enjoying your Vertuo Pop machine. All machines come with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. Our Machine Experts are available 24 hours a day, 7 days a week for your convenience. We look forward to you becoming a Master Barista from the comfort of your home.
Greatest Combo in a box
Best Combo Nespresso have and amazing stuff that’s all you need to start your day love it
Recommends this product
Customer review from bloomingdales.com
Box of12 pods were missing from purchase
The box was missing the 12 coffee pods that were supposed to be included and one of the reasons I made this purchase. Very disappointed.
Response from Macy's
Thank you for your review. Please do not hesitate to contact us through our toll-free number, 800-562-1465, we can arrange for a 12 pack sampler to be sent to you. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Nespresso Vertuo Pop
Love this Nespresso! Not only is it aesthetically pleasing, but it works great. Love that it makes hot and cold. Would highly recommend.
Recommends this product
Response from Macy's
Thank you for your review. We’re thrilled to learn that you’re enjoying your Vertuo Pop Plus. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. Your Vertuo Pop Plus is Bluetooth compatible, we recommend pairing your machine to push through any necessary firmware updates. If you need assistance with your Vertuo Pop Plus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Great expresso
Great expresso with crema
Recommends this product
Response from Macy's
Hi. We’re happy to learn you are enjoying your Vertuo Pop Plus. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. Your machine is also Bluetooth compatible, and we recommend that you please pair your machine with your smart device to push through any necessary firmware updates, which are essential to ensuring your machine continues to function the way it was designed to. If you need assistance with your Vertuo Pop Plus, please do not hesitate to contact us through our toll-free number, 800-562-1465. We also offer comprehensive maintenance and troubleshooting details on our Machine Care page on Nespresso.com. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!