Vertuo Creatista by Breville Coffee and Espresso Machine in Stainless Steel
Product details
Web ID: 15821563Coffee is great, the machine and service is below expectations
This is my second Vertuo Creatista. The first one has been back for repairs twice. Same as anyone who owns this machine it leaks at the back of the tray and has stained my stone benchtop we had created especially for our coffee nook. It's really spoilt the whole experience. We've been loyal Nespresso owners for over 10 years having spent $1,000s on their systems. This is their worst machine type we've owned. I'm seriously considering going to beans and removing Nespresso from my life.
Customer review from Nespresso Australia
Excellent Coffee Machine!
An Excellent Machine! Have Had It For More Than a Year and Not Even One Negative Issue, Whatsoever. Recommended 100%
Recommends this product
Customer review from Nespresso USA
Perfect for café-quality coffee at home with easy
The Nespresso Vertuo Creatista makes barista-level coffee at home with minimal effort. It offers a wide range of brewing options, delivers consistently rich crema, and has an intuitive interface. The milk frother creates silky foam for lattes and cappuccinos, and cleanup is quick thanks to removable parts.
Customer review from influenster.com
Best thing ever
Best coffee maker ever
Response from Nespresso Team
Hi Lu. We’re thrilled to hear that you’re enjoying your Vertuo Creatista. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. We also offer comprehensive maintenance and troubleshooting details on our Machine Care page on Nespresso.com. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Milk Frother Does not work
The milk frother does not work well. Have to clean each use now I cannot get it to clean or work at all.
Customer review from Nespresso USA
Response from Nespresso USA
We're disappointed you did not enjoy your Vertuo Creatista machine, Cindy. We're happy to provide lifetime troubleshooting support, and we feel confident we can help resolve the issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. We're available 24 hours a day, seven days a week at, 1-800-562-1465. Thank you.
Full of design flaws.
This is my second nespresso machine. I have a latissima Pro Original pod machine that is still amazing and better than this piece of beautiful garbage in every way. I needed something for my office and got this. Every negative review you read about issues is accurate. It leaks and the milk wand will not work about once a week. The leak is a design flaw, not a defect. There is a nozzle under the machine that seems to be for a pressure release or overflow function. It points into the back of the incredibly shallow tray. The position of the nozzle and the design of the back of the tray causes water to wick over the back lip of the tray and all over your counter. Draining the tray after each coffee made sometimes prevents the wicking, but not every time. My first career was engineering; Breville needs new ones...this would have been an easy problem to catch and solve. The milk wand sometimes randomly stops working. Sometimes thoroughly cleaning it and running a cleaning cycle works, other times you have to unplug the machine and do a hard reset. I hate this thing and wish I had never bought it.
Customer review from Nespresso USA
Response from Nespresso USA
Thank you for your review. We are dismayed to learn that the Vertuo Creatista machine does not meet your expectations. Your machine comes with a two-year warranty and lifetime troubleshooting support. We offer repairs and replacements through our Assistance Service Program. Please do not hesitate to contact us via our toll-free number, 800-562-1465. We are available 24 hours a day, 7 days a week for your convenience.
À blessing!
This is one of the greatest inventions ever. I use this every morning with my husband. The speed it makes the espresso at is super fast, and the quality of the beans stay perfect. It’s easy to clean, they have a manual. This lasts for a long long time as long as you take care of it, and I find the design aesthetic and cute!
Customer review from influenster.com
Quick, easy and fun!
I bought this a month ago to replace a broken Keurig and we LOVE this so much. We have so much trying new flavors and making fun drinks. Its so easy to use and quick.
Recommends this product
Customer review from Nespresso USA