Vertuo Creatista by Breville Coffee and Espresso Machine in Stainless Steel
Product details
Web ID: 15821563Best thing ever
Best coffee maker ever
Response from Nespresso Team
Hi Lu. We’re thrilled to hear that you’re enjoying your Vertuo Creatista. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. We also offer comprehensive maintenance and troubleshooting details on our Machine Care page on Nespresso.com. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Milk Frother Does not work
The milk frother does not work well. Have to clean each use now I cannot get it to clean or work at all.
Customer review from Nespresso USA
Response from Nespresso USA
We're disappointed you did not enjoy your Vertuo Creatista machine, Cindy. We're happy to provide lifetime troubleshooting support, and we feel confident we can help resolve the issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. We're available 24 hours a day, seven days a week at, 1-800-562-1465. Thank you.
Full of design flaws.
This is my second nespresso machine. I have a latissima Pro Original pod machine that is still amazing and better than this piece of beautiful garbage in every way. I needed something for my office and got this. Every negative review you read about issues is accurate. It leaks and the milk wand will not work about once a week. The leak is a design flaw, not a defect. There is a nozzle under the machine that seems to be for a pressure release or overflow function. It points into the back of the incredibly shallow tray. The position of the nozzle and the design of the back of the tray causes water to wick over the back lip of the tray and all over your counter. Draining the tray after each coffee made sometimes prevents the wicking, but not every time. My first career was engineering; Breville needs new ones...this would have been an easy problem to catch and solve. The milk wand sometimes randomly stops working. Sometimes thoroughly cleaning it and running a cleaning cycle works, other times you have to unplug the machine and do a hard reset. I hate this thing and wish I had never bought it.
Customer review from Nespresso USA
Response from Nespresso USA
Thank you for your review. We are dismayed to learn that the Vertuo Creatista machine does not meet your expectations. Your machine comes with a two-year warranty and lifetime troubleshooting support. We offer repairs and replacements through our Assistance Service Program. Please do not hesitate to contact us via our toll-free number, 800-562-1465. We are available 24 hours a day, 7 days a week for your convenience.
À blessing!
This is one of the greatest inventions ever. I use this every morning with my husband. The speed it makes the espresso at is super fast, and the quality of the beans stay perfect. It’s easy to clean, they have a manual. This lasts for a long long time as long as you take care of it, and I find the design aesthetic and cute!
Customer review from influenster.com
Quick, easy and fun!
I bought this a month ago to replace a broken Keurig and we LOVE this so much. We have so much trying new flavors and making fun drinks. Its so easy to use and quick.
Recommends this product
Customer review from Nespresso USA
Good coffee,BUT !!!!
I have replaced this machine twice in the space of 8 months. The third machine went in for repair after 7 months of being replaced. Makes very good coffee, it’s that it will more than likely break down again hopefully before the warranty expires.
Customer review from Nespresso Australia
Response from Nespresso Australia
Thank you for sharing your experience with us. We’re sorry to hear that you’ve had to replace your machine multiple times in such a short period. While we’re glad to hear that it makes great coffee, we understand how frustrating it can be to deal with recurring issues. Your feedback is important, and we will take it into consideration as we strive to improve our products. If you have any further concerns or need assistance, please don’t hesitate to reach out to our customer support team. ☕
🐈⬛
I didn’t think I’d get this excited about a coffee machine, but the Vertuo Creatista totally changed my mornings. I start my day with a smooth black coffee, and on weekends I love making lattes with the steam wand—it froths the milk so well, it feels like I’m treating myself to a coffee shop drink without leaving the house.The best part? It’s super easy to use, even the steam pipe. I’m no barista, but I’ve actually started trying a little latte art (and honestly, it’s pretty fun). The machine looks gorgeous too—like something you’d see behind a real coffee bar. It makes me feel like I’m starting the day a little more put together, even when everything else is chaos
Customer review from influenster.com
Good coffee pods machine
Simply amazing coffee pods coffee. Easy to make it and milk done itself with the machine. The design is excellent and it fits elsewhere nicely. Noise level about average as it is a little loud while doing the coffee. Make sure, you put something down to sit in the coffee machine. Cleaning was a little a headache as videos are very short. The decision - worth money if coffee pods are not a problem, you have some experience with cleaning coffee machines. 8/10
Customer review from influenster.com