Vertuo Next Deluxe Coffee and Espresso Machine by Breville, Dark Chrome with Aeroccino Milk Frother
Product details
Web ID: 11347159Ratings & Reviews
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Nespresso Vertuo Next Premium Coffee and...
A great first electric espresso maker. Easy to use and delixious coffee.
Recommends this product
Customer review from bloomingdales.com
Perfect gift!
I love the water capacity and the frother! It makes delicious speciality lattes.
Recommends this product
Customer review from bloomingdales.com
Phenomenal machine
Just as advertised!
Recommends this product
Customer review from bloomingdales.com
Compact with great quality and ease
Espresso makes a great espresso and coffee. This machine is nice and compact but offers the milk steamer to make the cappuccino we love. Perfect for my apartment.
Recommends this product
Customer review from bloomingdales.com
Don't buy this model
If you're shopping for a Nespresso machine do NOT buy this one. I've gone through two Vertuo Next machines in a three year span and both have stopped working due to a mechanical water pump issue. I can't tell you how many pods have been wasted because the machine will randomly stop working despite being perfectly fine the previous day. I love the taste and quality of Nespresso coffee and I've already purchased a different model, but I have to say I'm disappointed that their machines barely last for two years. For a company that prides itself on recycling and sustainability they should be more dedicated to creating a longer lasting product and avoiding their machines ending up in landfills.
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for sharing your impressions with us, Meg. We appreciate your feedback regarding the manufacture of the Vertuo Next model, as it provides valuable guidance for enhancing both our products and customer experience. Your comments will be carefully reviewed. We also wish to assure you that we strive to remedy any situation brought to our attention, as we aim to provide the highest quality coffee experience with every cup of Nespresso our customers brew. While we understand this device has already been replaced, technical support remains available at 1.855.325.5781 should you need any assistance with your new device. Our machine specialists will be delighted to speak with you!
Love it!
Got this to replace my Keurig. Coffee and espresso are delicious! Love it!
Recommends this product
Customer review from bloomingdales.com
I had 5 coffees and all tasted not really good. And then it stoped working and it’s just sitting there for while
Customer review from Nespresso USA
Response from Nespresso USA
We share your disappointment with your machine experience, Shirin, and appreciate your honest review. We feel confident we can help resolve your machine concerns to your satisfaction with comprehensive troubleshooting assistance. Please give us a call at 1-800-562-1465. We are available 24 hours a day seven days a week and look forward to connecting soon. Thank you.
Don't waste your money
Have just had another one fail which is my second machine in 3 years - outrageous when you take into account the price and reputable manufacturer. Be mindful when you get a replacement it takes over the balance of the warranty so although this one has fallen well short of the 2 year warranty it's for the dump. I enjoy Nespressos coffee so will probably have to get a higher quality model and hope it doesn't happen again.
Customer review from Nespresso New Zealand
Response from Nespresso New Zealand
Thank you for your feedback. We’re truly sorry to hear about the issues you’ve experienced with your machines. We appreciate your loyalty, and we want to ensure you have a positive experience moving forward. If you’re considering a different model, we’d be happy to assist you in finding one that meets your needs. Please reach out to our customer service team for any further assistance or to discuss your options. Your satisfaction is important to us! ☕🤎