Vertuo Next Deluxe Coffee and Espresso Machine by De'Longhi, Chrome with Aeroccino Milk Frother
Product details
Web ID: 11424984Descaling process way too confusing
I like the machine but the instructions given to descale do NOT work! I had to go online to get instructions that actually worked. I wish the descaling process was simpler like Keurig machines. I can’t understand why there’s so many multiple steps that you can never remember. Please make descaling simple or give better instructions!
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for sharing your feedback with us, Debs. We appreciate your comments regarding the complexity of this maintenance cycle on the Vertuo Next, and the presentation of its instructions. We'll gladly take them into consideration, as it helps us enhance our products and customer experience. Should you need any additional assistance with this maintenance or anything else for your device, trust that we offer support via our toll-free number, 1.855.325.5781. Our machine specialists will be delighted to speak with you!
Great, coffee
Great coffee maker
Recommends this product
Customer review from bloomingdales.com
Gift for my son's girlfriend!
She is in LOVE with it. My daughter had recommended it because she loves hers. such a deal with the frother, too!
Recommends this product
Customer review from bloomingdales.com
Sharing Great Coffee Moments with the Nespresso
I absolutely love my Nespresso Vertuo Next coffee machine! It’s easy to use and makes delicious coffee every time. It was a gift from a friend and has quickly become an integral part of my daily routine. I enjoy having coffee with my friend while driving, and I also love making coffee for him. The machine heats up quickly, the pods offer a great variety, and every cup comes out smooth and satisfying.
Recommends this product
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for sharing your experience with us, Roman! We’re so glad to hear how much you’re enjoying your Vertuo Next, and that it’s become a part of your daily coffee moments! It’s wonderful that you can share these moments with friends and enjoy the variety of Nespresso capsules. Cheers to many more delicious cups ahead! ☕
Nespresso vertuo
This item was purchased as a Christmas present for my husband. I will left you know how it goes. I have use the standard model before but not this one and I’m certain about some of the bad reviews. Also, I purchased this item from Macys which came with a free gift of a Magic Bullet blender that I never received. I still would like my free item Macys 😡
Response from Macy's
Thank you for your review. If you need assistance with your Vertuo Next, please do not hesitate to contact us on our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
A good coffee machine for the ones who like nespre
I like the Nespresso Vertuo Next Limited Edition Bundle as a machine. It’s not too noisy, the size is perfect, and the design looks really beautiful in the kitchen without taking up too much space. The performance is very good, it makes a great crema, and overall it’s easy to use. My main issue is more about the coffee itself. I’m becoming less of a fan of Nespresso because you’re basically forced to buy only Nespresso capsules. Sometimes Starbucks makes Nespresso-compatible vertuo capsules, but other than that, you always have to buy Nespresso, and the cost for each capsule adds up quickly. The coffee is also quite strong, and I can’t drink more than two cups a day without getting a headache. With bean-to-cup machines, I can enjoy two to three cups a day easily. So overall, the machine is great, but the Nespresso coffee and pricing could definitely be improved.
Customer review from influenster.com
Nespresso Vertuo Next Premium Coffee and...
A great first electric espresso maker. Easy to use and delixious coffee.
Recommends this product
Customer review from bloomingdales.com
Sending Back
Product did not work straight out of the box. Also found out the model is being discontinued.
Response from Macy's
Thank you for your review, Rogelio. We share your disappointment with your order from Macy's. Since the machine was purchased directly from Macy's you must contact them to report the issue. We recommend contacting their customer service directly with any questions or concerns regarding your purchase; they can speak with you directly about their policies. For any further machine support Nespresso is available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.