Vertuo Next Premium Coffee and Espresso Machine by De'Longhi, Black Rose Gold with Aeroccino Milk Frother

4 (4,298)
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$203.95 (15% off)$239.95
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Product details

Web ID: 10570985
Brew exceptional coffee and espresso drinks in your own home with the Nespresso Vertuo Next Premium by DeLonghi. Compact and smart, the machine features innovative bar-code technology that delivers the optimal in-cup results for each blend. An included Aeroccino 3 allows you to top beverages with a frothy foam.
  • Product Features

    • Approx. dimensions: 12"H x 5.5"W x 14.2"D; 8.8-lbs.
    • Includes the Nespresso Vertuo Next Premium coffee & espresso maker, an Aeroccino 3 frother and a complimentary set of 12 Vertuo coffee capsules
    • Bluetooth enabled to automatically stay up to date
    • Delivers the optimal in-cup results for each blend using capsule specific brewing with barcode reading
    • Insert a Vertuo capsule and close the lever. When activated, the capsule spins up to 7,000 rotations per minute, blending ground coffee with water and producing the perfect crema
    • Conveniently makes 5, 8, and 14-oz. coffee and 1.35, 2 and 7-oz. Espresso
    • Aeroccino3 provides smooth hot or cold milk froth for your coffee recipes with one touch
    • This coffee machine is compatible with Nespresso pods
    • Obtain technical support or repair for your machine through the Nespresso Club via mobile app or online at Nespresso.com
    • $20 VALUE INSIDE THE BOX: Your new Nespresso coffee and espresso machine purchase includes a 12-capsule sample pack (assortment may vary) and voucher for $10 off your next purchase from Nespresso.
    • Manufacturer's 1-year limited warranty
    • WARNING: Do not use any power adapter, charger or cords other than those included with your product. Using incompatible, counterfeit or non-certified accessories can cause fire or accidents. Contact the manufacturer for replacements.
    • Aluminum/plastic/electrical parts/stainless steel/copper
    • Wipe clean body; hand wash removable parts
    • Imported
  • Shipping & Returns

    • Our Normal Gift Boxing is not available for this item.
    • Returns must be made within 30 days of purchase in the original packaging and in salable condition.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.
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More about the product

Ratings & Reviews

Here's what customers think
  • The machine produces delicious and excellent-tasting coffee
  • Many customers have experienced reliability and durability issues, with common problems including the machine not working, leaking, or failing to properly brew the coffee
  • Customers are frustrated by the short lifespan of the machine, especially given its high price point
  • There are also complaints about the design being difficult to use
  • While customer service is praised, the underlying quality issues with the machine appear to be ongoing
AI-generated summary from 4,252 customers reviews.

4/5

4,298 star ratings, 4,252 reviews

Write a Review
63.5% of reviews have 5 stars
2729
10.9% of reviews have 4 stars
467
3.7% of reviews have 3 stars
159
5.2% of reviews have 2 stars
224
16.7% of reviews have 1 star
719

1022 customer images

4,252 reviews
Coffee lover
4 days ago

Don’t Bother

So disappointed. Had continued issue with water pump malfunction. Had to send 2 back while in warranty. Now the 3rd one has kicked it in too! Previously I had an original Citi and had it for 6 years before it had to be retired. Now I’m wondering is it worth getting it repaired. Or to just try something else. When the coffee machines were made of metal that was great but since it changed to recycled plastic quality has been sacrificed. Yes I get trying to be sustainable but at what expense? Then amount of returns due to faulty parts is adding to the landfill, which you guys pride on trying to reduce.

Customer review from Nespresso Australia

Ari
17 days ago
from Miami,FL
Verified PurchaserYes

Gane changer!

I love my Nespresso it's sleek, small and consistent! I was tired of Starbucks not getting my coffee right.

Recommends this product

Helpful?

Response from Macy's

Nespresso Team14 days ago

Hi, congratulations on your New Vertuo Next machine. We recommend running a priming cycle once a week and descaling every three months or 300 capsules. Whichever comes first. Your machine is Bluetooth compatible, and we recommend pairing your machine with your smart device and pushing through any necessary firmware updates. These updates are essential and ensure your device continues to function like it was designed to. If you need assistance with your Vertuo Pop Plus machine please do not hesitate to contact us via the Nespresso website or through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. We also offer comprehensive maintenance and troubleshooting details on our Machine Care page on Nespresso.com. Thank you!

Iram
1 month ago

Broken items

I am very upset when I open the package and items are broken This is really frustrating I am diamond member and every month I spend more the 400$ And you guys send me a broken and broken items too bad

Helpful?
Debs
2 months ago

Descaling process way too confusing

I like the machine but the instructions given to descale do NOT work! I had to go online to get instructions that actually worked. I wish the descaling process was simpler like Keurig machines. I can’t understand why there’s so many multiple steps that you can never remember. Please make descaling simple or give better instructions!

Customer review from Nespresso Canada

Response from Nespresso Canada

Customer Relationship Centre2 months ago

Thank you for sharing your feedback with us, Debs. We appreciate your comments regarding the complexity of this maintenance cycle on the Vertuo Next, and the presentation of its instructions. We'll gladly take them into consideration, as it helps us enhance our products and customer experience. Should you need any additional assistance with this maintenance or anything else for your device, trust that we offer support via our toll-free number, 1.855.325.5781. Our machine specialists will be delighted to speak with you!

Barb
2 months ago
Incentivized review

Great, coffee

Great coffee maker

Recommends this product

Customer review from bloomingdales.com

Lulu to Lottie
2 months ago
Incentivized review

Gift for my son's girlfriend!

She is in LOVE with it. My daughter had recommended it because she loves hers. such a deal with the frother, too!

Recommends this product

Customer review from bloomingdales.com

ROMAN
2 months ago
from Toronto

Sharing Great Coffee Moments with the Nespresso

I absolutely love my Nespresso Vertuo Next coffee machine! It’s easy to use and makes delicious coffee every time. It was a gift from a friend and has quickly become an integral part of my daily routine. I enjoy having coffee with my friend while driving, and I also love making coffee for him. The machine heats up quickly, the pods offer a great variety, and every cup comes out smooth and satisfying.

Recommends this product

Customer review from Nespresso Canada

Response from Nespresso Canada

Customer Relationship Centre | Nespresso Canada2 months ago

Thank you for sharing your experience with us, Roman! We’re so glad to hear how much you’re enjoying your Vertuo Next, and that it’s become a part of your daily coffee moments! It’s wonderful that you can share these moments with friends and enjoy the variety of Nespresso capsules. Cheers to many more delicious cups ahead! ☕

the_algerian_wife_9373
2 months ago

A good coffee machine for the ones who like nespre

I like the Nespresso Vertuo Next Limited Edition Bundle as a machine. It’s not too noisy, the size is perfect, and the design looks really beautiful in the kitchen without taking up too much space. The performance is very good, it makes a great crema, and overall it’s easy to use. My main issue is more about the coffee itself. I’m becoming less of a fan of Nespresso because you’re basically forced to buy only Nespresso capsules. Sometimes Starbucks makes Nespresso-compatible vertuo capsules, but other than that, you always have to buy Nespresso, and the cost for each capsule adds up quickly. The coffee is also quite strong, and I can’t drink more than two cups a day without getting a headache. With bean-to-cup machines, I can enjoy two to three cups a day easily. So overall, the machine is great, but the Nespresso coffee and pricing could definitely be improved.

Customer review from influenster.com