Vertuo Next Premium Coffee and Espresso Machine by De'Longhi in Black Rose Gold
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Product details
Web ID: 105709874,047 reviews
Easy Breezy Espresso Machine
Very easy to use and convenient. The coffe is average and I did have some issues at the beginning when I made my first few cups.
Recommends this product
Customer review from bloomingdales.com
Great little machine!
Great little machine with clever design.
Recommends this product
Response from Nespresso Team
Congratulations on your Vertuo Next machine, Kevin. We recommend running a priming cycle once a week and descaling every three months or 300 capsules. Whichever comes first. Your machine is Bluetooth compatible, and we recommend pairing your machine with your smart device and pushing through any necessary firmware updates. These updates are essential and ensure your device continues to function like it was designed to. If you need assistance with your Vertuo Next machine, please do not hesitate to contact us via the Nespresso website or through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. We also offer comprehensive maintenance and troubleshooting details on our Machine Care page on Nespresso.com. Thank you!
Très déçu
Très déçu de cette machine. Fermeture nécessite d’appliquer de la force. Pas de créma persistante, disparaît au bout de quelques minutes. Café pas assez chaud. Le résultat ressemble à un café filtre (au prix de Nespresso…). Plastique fragile. Très bon service après-vente de Nespresso, garantie de satisfaction la machine est retournée.
Customer review from Nespresso Canada
Response from Nespresso Canada
Merci d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés que la Vertuo Next n’ait pas répondu à vos attentes. Cela dit, nous sommes heureux que notre service après-vente ait pu vous accompagner avec attention. Votre satisfaction nous tient à cœur, et nous espérons avoir l’occasion de vous offrir une meilleure expérience à l’avenir.
A beautiful long black
Upgraded my machine to the Vertuo next for a longer pour on my morning coffee
Recommends this product
Customer review from Nespresso New Zealand
Best coffee ever!
Best present I ever bought myself. And salegirl was super helpful in choosing the right Nespressi machine.
Recommends this product
Customer review from bloomingdales.com
Good Nespresso Vertuo coffeemaker
This Nespresso works well. Heats quickly, but wish the reservoir was larger
Recommends this product
Customer review from bloomingdales.com
Terrible machine
Terrible machine. I was replacing an existing vertuo machine I had. I couldn’t buy that model anymore which I was relatively happy with. I’ve had 2 previous Nespresso pod machines I was happy with. This was the equivalent option. Unknowingly I found after purchasing that the design has changed significantly and has now introduced quite a few annoying issues that I never had before (including low temp coffee !) I’ve only had this machine for about 6 weeks but am going to dump it and buy something else instead.
Customer review from Nespresso Australia
Response from Nespresso Australia
Thank you for sharing your experience with your new Vertuo machine. We’re truly sorry to hear that it hasn’t met your expectations, especially after your satisfaction with previous Nespresso models. Your feedback is incredibly important to us, and we take it seriously as we strive to improve our products. If you haven’t already, we encourage you to reach out to our customer service team for assistance. They may be able to help troubleshoot the issues you’re facing or discuss your options moving forward. We appreciate your loyalty to the Nespresso brand and hope to regain your trust in the future. Thank you again for your feedback! ☕
Nespresso machine
I never had an issue with anything from Macys except for my Nespresso machine which was used. But they sent a new one out ( didn’t get it yet)
Recommends this product