NespressoVertuo Next Premium Coffee and Espresso Maker by Breville, Classic Black
Product details
Web ID: 109284564,183 reviewssorted by Newest
Debs
1 month agoDescaling process way too confusing
I like the machine but the instructions given to descale do NOT work! I had to go online to get instructions that actually worked. I wish the descaling process was simpler like Keurig machines. I can’t understand why there’s so many multiple steps that you can never remember. Please make descaling simple or give better instructions!
Customer review from Nespresso Canada
Response from Nespresso Canada
Customer Relationship Centre1 month ago
Thank you for sharing your feedback with us, Debs. We appreciate your comments regarding the complexity of this maintenance cycle on the Vertuo Next, and the presentation of its instructions. We'll gladly take them into consideration, as it helps us enhance our products and customer experience. Should you need any additional assistance with this maintenance or anything else for your device, trust that we offer support via our toll-free number, 1.855.325.5781. Our machine specialists will be delighted to speak with you!
Barb
2 months agoGreat, coffee
Great coffee maker
Recommends this product
Customer review from bloomingdales.com
Svetlana111
2 months agofrom Victoria bc
Great coffee maker
My Xmas gift .. First time I tried the Nespresso Vertuo gold .. loving it And trying the samples of the coffee and expresso that came with it ,, although it’s a bit noisy than my Kerig .. only con about it
Recommends this product
Customer review from Nespresso Canada
Response from Nespresso Canada
Customer Relationship Centre | Nespresso Canada2 months ago
Congratulations on your new machine, Svetlana, and we're glad to hear it has quickly found its place in your coffee routine! Regarding the sound, our coffee machines are a bit noisier than other systems you might have owned in the past, and that's normal. Since Vertuo machines are designed with our unique Centrifusion technology, this explains why they’re louder. They tend to be louder when first used but do get quieter after a few extractions. We hope this helps, and we wish you many delicious coffee moments ahead! ☕✨
Lulu to Lottie
2 months agoGift for my son's girlfriend!
She is in LOVE with it. My daughter had recommended it because she loves hers. such a deal with the frother, too!
Recommends this product
Customer review from bloomingdales.com
ROMAN
2 months agofrom Toronto
Sharing Great Coffee Moments with the Nespresso
I absolutely love my Nespresso Vertuo Next coffee machine! It’s easy to use and makes delicious coffee every time. It was a gift from a friend and has quickly become an integral part of my daily routine. I enjoy having coffee with my friend while driving, and I also love making coffee for him. The machine heats up quickly, the pods offer a great variety, and every cup comes out smooth and satisfying.
Recommends this product
Customer review from Nespresso Canada
Response from Nespresso Canada
Customer Relationship Centre | Nespresso Canada2 months ago
Thank you for sharing your experience with us, Roman! We’re so glad to hear how much you’re enjoying your Vertuo Next, and that it’s become a part of your daily coffee moments! It’s wonderful that you can share these moments with friends and enjoy the variety of Nespresso capsules. Cheers to many more delicious cups ahead! ☕
the_algerian_wife_9373
2 months agoA good coffee machine for the ones who like nespre
I like the Nespresso Vertuo Next Limited Edition Bundle as a machine. It’s not too noisy, the size is perfect, and the design looks really beautiful in the kitchen without taking up too much space. The performance is very good, it makes a great crema, and overall it’s easy to use. My main issue is more about the coffee itself. I’m becoming less of a fan of Nespresso because you’re basically forced to buy only Nespresso capsules. Sometimes Starbucks makes Nespresso-compatible vertuo capsules, but other than that, you always have to buy Nespresso, and the cost for each capsule adds up quickly. The coffee is also quite strong, and I can’t drink more than two cups a day without getting a headache. With bean-to-cup machines, I can enjoy two to three cups a day easily. So overall, the machine is great, but the Nespresso coffee and pricing could definitely be improved.
Customer review from influenster.com
momo1
2 months agoNespresso Vertuo Next Premium Coffee and...
A great first electric espresso maker. Easy to use and delixious coffee.
Recommends this product
Customer review from bloomingdales.com
No Recommend this machine
I purchased the Vertuo Next Premium Black and noticed from the beginning that the machine is very loud during operation. At first, I thought it might be a defect, so Nespresso replaced the unit for me. Unfortunately, the replacement machine has the exact same issue. Even after changing the machine, the noise level is still noticeably loud and doesn’t feel normal compared to what I expected from a premium product. But the coffee quality is good.
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for sharing your experience with us M R. We appreciate your honest feedback, as it helps us continuously improve our products and services, and rest assured that your comments will be shared with the appropriate teams. That said, our coffee machines are a bit noisier than other systems you might have owned in the past, and that's normal. Since Vertuo machines are designed with our unique Centrifusion technology, this explains why they’re louder. If you feel there’s an issue with your device, we invite you to contact our toll-free number, 1.855.325.5781. Our machine specialist will gladly investigate this for you once more! We’re pleased to hear that you’re enjoying the coffee quality and hope we can further support you in enhancing your experience. 🙏