Painful Experience With New Balance 574 – Poor Fit
This was my first time ever purchasing New Balance shoes, and I am extremely disappointed. I carefully checked the sizing in-store and ordered the exact same size for the 574 model. While the pair I bought for my son the same day fits perfectly, my pair clearly did not fit my foot properly. The toe area felt noticeably shorter. At first, I assumed this discomfort was normal for new shoes, but after wearing them to work for several days, the pain became unbearable. My big toe turned black, and I have been suffering from severe pain for days. I have never experienced anything like this before and honestly do not know what to do. I always keep my toenails short and clean, so this was not caused by improper care. Because of the pain, I can no longer wear these shoes and may have to throw them away. This experience has been very upsetting and frustrating.
Customer review from New Balance US
Response from New Balance US
Thank you for sharing your experience. We’re sorry to hear the 574 didn’t fit properly and caused so much discomfort, especially after confirming your size in‑store. Please reach out to our Customer Care team so we can review your options and help you find a pair that offers a more comfortable fit.
Not very satisfactory purchase
Well I'm not very happy about the material of the product I think it's very simple.
Customer review from New Balance EMEA
Response from New Balance EMEA
Thank you for your feedback on the 574 shoes. We’re sorry to hear that the material did not meet your expectations. Your comments help us improve our shoes, and we would appreciate the opportunity to gather more details from you to better inform future product designs.
Love it
So cute , fit perfect . The material is 😍 . True size
Customer review from New Balance US
Love My 574’s
Had a pair of 574’s for years and they finally wore out. So glad to get these and they are as comfortable and stylish as they were before!
Recommends this product
Customer review from New Balance US
Choose your toe with wisely
Great shoes, but I should’ve gotten the wider toe. Sometimes these fit great and sometimes the toe is too tight.
Customer review from New Balance US
Stinky shoes
These shoes stink. The rubber is really smelly and it means they’re unwearable.
Customer review from New Balance AU
Response from New Balance AU
Thank you for sharing your feedback, and we sincerely apologize for the experience you've had with our product. We understand how disappointing this must be, and we’re committed to addressing the issue. Your satisfaction is important to us, and we will work to make things right. We will have a member from our customer care team to reach out to you soon. Your feedback is important to us.
Excellent Quality
Such great shoes. I’ve been buying these for my sons for years.
Recommends this product
Customer review from New Balance US
Cool & Confortable tennis shoe
Highly recommend this shoe, very confortable, use them all the time, I'm 6'2 and bought size 14.
Recommends this product
Customer review from New Balance US