12 reviewssorted by Newest
Andrea
9 days agoSTOP SELLING THIS
Sent the wrong hat- same as all the previous reviews!! DO NOT ORDER THIS. Macys, read the reviews and fix this item ASAP please
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Rich Vautour
9 days agofrom Millis, MA 02054
Verified PurchaserYes
ITS THE WRONG FRIGGIN HAT PEOPLE!
I ordered and was confirmed for a Patriots baseball hat and I recieved a Jaguars hat and no one has responded to me since. I've now emailed you people (5) FIVE times with not even an aknowledgement that I've been trying to get a response from maceys???
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Rodrigo
13 days agoWrong hat
Got different hat team, I order patriot hat I got Jacksonville jaguars hat..
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Mike
1 month agoVerified PurchaserYes
Sen the wrong item
They sent the wrong team hat. I need to know how to process a return and resend of the right team
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R Oresman
1 month agofrom Rhode islans
Verified PurchaserYes
Macys ships the wrong product
Macy’s shipped me the wrong team hats 4 times now
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TD
2 months agoVerified PurchaserYes
Patriots New Era
Sent me a Jacksonville Jags hat instead. Now they are out of stock.
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Denea
2 months agoWrong hat
This was a Christmas present….. I received the wrong hat, got a Jacksonville Jaguars instead. Very disappointed
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I also was sent a Jacksonville hat! CRAZY!
Macys customer service helped just fine with a return, but that fact that this is still going on is CRAZY. I would stay clear of this item until its sorted out. I wanted them to send the right one as a fix, but they said it was out of stock. So its still on the site even though they don't have any to sell.