Men's Zoom Ascention Basketball Sneakers from Finish Line
Product details
Web ID: 2825110Broken heels after 2 months
My 13yo son tried these on in a store and loved the fit. I ordered the color he likes from this website. They arrived early November and he said the arch support was great -not too high, just enough. He has worn them 2-3 times per week for practices and games, and kept them in his bag otherwise. Several weeks ago he said he was getting blisters on his heels. We checked his shoes, and the heel cup is a lumpy, cracked mess of plastic. It shifts around with every little movement. Now we are a month past the allowable return time and I'm not sure what to do. We're in the middle of basketball season. He likes the shoe, but can't play with blisters.
Customer review from Nike
Response from Nike
Hello, Amity. Thanks for taking the time to review the Nike Zoom Ascention Basketball Shoe. Please give our team a call at 1-800-806-6453 (4a-11p PT, M-F) and we'll go over your options.
AMAZING SHOES!
These shoes are amazing and extreme comfortable! i got the white ones in size 11. The only problem i have with them is that they get dirty quickly but that is to be expected while playing a sport.
Recommends this product
Customer review from Nike
Great Value Shoe
I read the other reviews and was skeptical in the beginning. Received the product and tried it on. The shoe (size 13) is slightly large and slightly wide. I usually wear two pair of socks or Nike Elite Basketball Socks for comfort. I had a pair of the Nike Elite Socks and the shoe fit great. It seemed to be a bit flat, but that is expected with the Zoom cushion. Once I started playing was pleasantly surprised with the comfort and fit. The shoe also had good traction for a floor that gets a lot of run and not much sweeping. For a mid-level shoe, this is a great value.
Recommends this product
Customer review from Nike
Bad ankle sides!
I recently purchased this shoe (in white) and I had decent expectations of them. The first time I played in them, the ankle support rubbed the underside of my outside-faceing ankles on both feet, leaving them with blisters. I assumed it was because I didnt have them tied at the highest hole. So I tied them at the highest hole. This seemed to fix it on the right side, but not the left. Also, they got dirty really quick. I can expect that with white shoes, but I tried to remove the stains after 1 day of use, and it took me forever. I used these for 3 more days and it just made my blisters worse. I returned the shoes and Im getting a different style of shoe. I do not recommend these shoes if you want to keep your ankles from having blisters.
Customer review from Nike
Trainer disguised as a basketball shoe
I was really excited because of the look and price -- a great looking shoe but 5 minutes into playing the traction was gone for good and if I laced up the top eyelits they cut into my ankle. Stability is okay -- these are not good for bball -- I'll be using these as a trainer shoe for gym and walking around. I usually wear KDs 7 & 8s, Zoom Run the Ones, Kobe X, Lebron Lows -- These NIKE ZOOM ASCENTION don't come close to those shoes
Customer review from Nike
Response from Nike
Hi Darren, we appreciate you taking the time to share your experience with the Nike Zoom Ascention Men's Basketball Shoe. It doesn’t sound like it has held up as you expected. We always suggest returning the product to the original place of purchase. If they’re unable to help you out, please call 1-800-344-6453 to discuss additional options. If the product was purchased from Nike.com or a Nike Retail Store, please give our team a call at 1-800-806-6453. | http://bit.ly/1kxhCd5
Perfect Shoe
I got this product for my son in size 9 1/2 and is the perfect fit, nice color just like the pictures, he loves that is very comfortable, true to size, stylish and if he is happy I am to. Thanks
Recommends this product
Customer review from Nike
Very comfortable
These shoes are true to size, durable and very comfortable.
Recommends this product
Customer review from Nike
These sneakers have absolutely "0" support. Very deceptive looking!
Listen...I like nike basketball shoes. With that said, these were for me probably the most deceptive looking shoes I ever purchased! I bought these from Dick's sporting goods in my area. Good store of course. I tried several different styles of nikes on for fit and comfort...since I can't play basketball at the store what else can I test for. Here is what I thought and here is what I found to be true. The out sole seems durable with plenty of traction. The shoe is light and comfortable. Here is what I found to be true. The support is lacking. I can barely feel the zoom unit in the fore foot. Lottttttts of heel slippage...for me at least!! Most importantly, the lockdown support is MIA !!! No matter how tight you tie these sneakers, you will roll your foot or blister if you are too aggressive!! The bottom line is if you don't mind the upper part of you shoe to seem like it was made from a fishing net then this is for you. I wish I can take them back but I played briefly in them twice and threw the box away prior to playing. What can I do? Very frustrated !!!
Customer review from Nike
Response from Nike
Hi, Anthony. We appreciate you taking the time to share your experience with the Zoom Ascention Basketball Shoe. It doesn’t sound like it has held up as you expected. We always suggest returning the product to the original place of purchase. If they are unable to help you out please call 1-800-344-6453 to discuss additional options. If the product was purchased from Nike.com or a Nike Retail Store, please give our team a call at 1-800-806-6453. | http://bit.ly/1kxhCd5