DoubleStack XL 10-Qt. 6-in-1 2-Basket Air Fryer, SL401
Product details
Web ID: 17927823Possible defect
After 1 year of use I noticed the bucket is melting. I worry if chemicals are getting in my food. Please help
Air fryer
I love my new air fryer easy to use cleaning up was great easy to clean and put together
Beyond disappointed
I bought this to replace my single drawer Ninja air fryer so that I could have two drawers that cook independently but boy do regret that! This does not work very well at all. We tried to cook premade hashbrowns but they took a very long time to crisp up. Same thing with tater tots and everything else we have cooked. I am beyond disappointed and can't return it because we threw away the box like a bunch of dunderheads.
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to provide your feedback. We understand this has caused a lot of frustration, and we're here to help. Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this. Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET Kind regards, Ninja Kitchen
Very Good Buy
We've been using our double stack for 3 weeks & very happy. There are a few online videos saying this model doesn't cook well or evenly. I totally disagree with this, very even cooking & on par or less cooking time than an air fryer we've had in the past. Only downside is our dog doesn't like the fairly loud bleeping!
Customer review from Shark Ninja ANZ
Not worth the money
Not worth the money for double stack. takes twice as long if both compartments are used. Hardly fits more than 4 winglets to cook in each basket. Fries take twice as long. I bought my last air fryer through Macys and lasted 4 years but I cannot find the order. Settled with overpriced pretty counter appliance…(I waited a few months to write a review giving it the benefit of the doubt to get some wear in and might get better). Now looking for a new air fryer.
Gooood
Grate as I expected 😍
Recommends this product
Nice but…
Although I love all my Ninja products I unfortunately had to send this back. Yes it has dual baskets but I find them to be too small for my needs.
Recommends this product
Customer review from sharkninja.com
Response from sharkninja.com
Hello Berny, Thank you for taking the time to leave a review. We're so sorry to hear that the Ninja DoubleStack wasn’t the right fit for you. We will absolutely share the feedback you’ve provided with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future. Kind regards, Ninja Kitchen
Loved it
Love it, works great!!!
Recommends this product