Hot & Iced XL Coffee Maker with Rapid Cold Brew CM371
Product details
Web ID: 17814545I’m really happy with my coffee maker
Very easy to use and not a lot of extra garbage to clean up like with the Keurig if I want one cup, I have one cup if I want the whole pot, I can have the whole pot. It’s wonderful.
Customer review from sharkninja.com
Temperature Help
Hi, I just got my coffee maker and noticing the coffee does not come out super hot. I have to throw in the microwave almost as soon as the brew is finished. Has anyone else has this issue? is there a way to fix it?
Customer review from sharkninja.com
Response from sharkninja.com
Hello Sara, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with the temperature of your coffee. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
Good Product
Product works as advertised; my only concern is the water reservoir doesnt develop green bacteria for the water trapped inside the water inlet. You have to manually release the remaining water after every use.
Customer review from sharkninja.com
Coffee pot
It's ok. It has the tendency to stop half way through a brew and not finish. We have to turn it off and reset it then turn it back on.
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Ninja Coffee Maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
Didn't Hold Up
I was really enjoying this coffee maker and then after 4 months it stopped regulating the amount of water that flowed. If you put 50 ounces in the reservoir, it doesn't matter what setting, you got all 50 ounces of water.
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Ninja Coffee Maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
Disappointed
We bought this coffee maker based on review sites that praised the quality of its coffee. We have been disappointed with the taste of coffee brewed by this machine. It is a well designed machine but unfortunately the coffee is no better than the cheaper maker we had before.
Does everything right, including it's size
Totally pleased and delighted. This makes coffee that I really like, particularly the "rich" setting. I'm very experienced w coffee making and this truly works for me and reduces the labor involved. I wish there were less plastic, perhaps something to look forward to in the future?
Customer review from sharkninja.com
Nice coffeemaker love the over ice feature
Purchased this as a treat to myself to replace a single brew coffeemaker. Machine was easy to set up and understand. Really did not need instructions except for brew modes and how much coffee you get as to not overflow my coffee mugs. The coffee tastes great I prefer the bold mode my wife likes regular. May take some time getting to know many scoops you like for strength. The over ice is a great way to enjoy an iced coffee which will get more use in Summer.
Recommends this product
Customer review from sharkninja.com