Luxe Cafe Essential Series 2-in-1 Espresso and Coffee Machine
Product details
Web ID: 24230765Ordering was easy!!
I was very impressed with how easy it was ordering from Macys this past Christmas. My granddaughter wanted an expresso machine for her apartment in Wisconsin. I had it shipped right to her and she received it 4 days later. The website was easy and the whole process was organized and very efficient. I would not hesitate ordering from Macys again.
Recommends this product
False and Misleading Advertising
The Ninja Luxe Essential Series carousel image advertised hot and COLD microfoam, but my unit does not have a cold foam option. Do not rely on the carousel image text to inform your purchase, as it is incorrect and misleading.
Customer review from Shark Ninja
Response from Shark Ninja
Hi there, Thank you for leaving a review on our Ninja Luxe Café. This isn’t the experience we want our customers to have, and we sincerely apologize for this. Based on our records, we see that your case is currently being addressed by our support team. If you need any further assistance, please feel free to reach out through our support page: https://support.sharkninja.ca/en-CA/contact-us. Thank you for your patience and understanding as we work to make things right Kind regards, Ninja Kitchen CA
Sadly missing an obvious feature
Can't dispense water or make Americanos. But the models in Europe can! Why? Fix this!
Customer review from Shark Ninja
Response from Shark Ninja
Hi there, Thank you for sharing your thoughts with us. We are truly sorry to learn that the Luxe Café didn't meet your expectations. Your feedback is greatly appreciated and will be shared with our team, as it plays an important role in helping us improve and deliver better results for our customers. If you would like further information on how to maximize your experience, please check out our Product Support section for guides and tutorials here https://support.sharkninja.ca/en-CA/product/ninja-luxe-caf%C3%A9-essential-series-2in1-espresso-and-coffee-machine/01tHs00000D0UXgIAN or contact our support team at 1-800-365-0135. We are always ready to assist and ensure your experience is a positive one. Sincerely, Ninja Kitchen CA
It is a great and authentic machine
It is a great and authentic machine. It makes the life easier
Customer review from Shark Ninja
Best coffee ever
Excellent coffee easy and simple to use. Highly recommended
Recommends this product
Customer review from Shark Ninja
Ninja Luxe™ Café Essential Series 2-in-1 Espresso
Love this machine! A little confusing at first, but mostly because I'm impatient!
Recommends this product
Customer review from Shark Ninja
Bought as a gift.
The recipient likes it, I personally don't drink coffee but its a fun coffee maker to use to make drinks for friends/family. Makes at home barista easy, no guesswork, no wondering if I'm doing something right or wrong, 3 buttons and bam you've got a drink. A negative I would say because I'm dumb, it has many fail safes to stop you from doing the wrong thing (not being able to grind without a basket in the portafilter, telling you to put the funnel on it) but sometimes just being dumb I've hit the brew button instead of the grind button, and it start like its on a brewing cycle without the portafilter installed, which imo should require atleast a portafilter installed to brew. 🤷🏼‍♀️
Recommends this product
Customer review from Shark Ninja
Good afternoon. Yesterday I received my order with this coffee machine. At first glance everything is fine, but I didn't notice that this model does not have a basket for making a single espresso. A double espresso is too strong for me. Could you please tell me if it is possible to use a Single Basket in this model? If so, is it possible to purchase it additionally?
Recommends this product
Customer review from Shark Ninja