Luxe™ Café Premier Series 3-in-1 Espresso, Coffee and Cold Brew Machine, ES601
Product details
Web ID: 19106480highly reccomend
love this espresso machine, makes great drinks without the laborious fine tuning
Recommends this product
Customer review from Shark Ninja
Ninja luxe
It’s the best machine out there no regrets buying it
Recommends this product
Customer review from Shark Ninja
I love it!
It arrived quickly and perfect. It is exactly what was advertised and I love it!
Customer review from Shark Ninja
❤️
The best
Bitter tasting
Bitter. I want to like this machine but nothing I made has a good taste. Did a zoom call for over an hour and still not great. We went through almost an entire bag of beans trying to troubleshoot it. I have tried three different brand of beans.
Customer review from sharkninja.com
10/10
Very easy to use, good coffee, 10/10 would recommend
Recommends this product
Customer review from Shark Ninja
Not user friendly
Not user friendly. Takes 20 mins to make a cappuccino. By the time you clean around the machine and the milk frother, the drink would be cold. Additionally, the machine wastes so much water for no reason. Requires about 1.5 L every other day just after making two double espressos each day. Water starts leaking around the machine. Wanted to love it but honestly was so disappointed. Will be returning.
Customer review from sharkninja.com
Useless barista assist
The barista assist is useless. It guesses the grind size and changes no matter how many test brews you try to see what it recommends.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for your honest feedback on the Luxe Café Premier Series. We’re sorry to hear that the Barista Assist feature hasn’t met your expectations. It’s designed to help simplify the brewing process by recommending grind sizes based on brew type and bean freshness, but we understand that consistency is key and it’s frustrating when the guidance feels unreliable. Your experience is important to us, and we’ve shared your comments with our product development team. We’re always working to improve our smart features, and feedback like yours helps us refine future updates and models. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. We want to ensure you get the best possible experience from your machine. Thank you again for choosing Ninja and for helping us improve. Warm regards, Ninja Kitchen US