Luxe™ Café Premier Series 3-in-1 Espresso, Coffee and Cold Brew Machine, ES601
Product details
Web ID: 19106480Ratings & Reviews
253 customer images
Bitter tasting
Bitter. I want to like this machine but nothing I made has a good taste. Did a zoom call for over an hour and still not great. We went through almost an entire bag of beans trying to troubleshoot it. I have tried three different brand of beans.
Customer review from sharkninja.com
10/10
Very easy to use, good coffee, 10/10 would recommend
Recommends this product
Customer review from Shark Ninja
Not user friendly
Not user friendly. Takes 20 mins to make a cappuccino. By the time you clean around the machine and the milk frother, the drink would be cold. Additionally, the machine wastes so much water for no reason. Requires about 1.5 L every other day just after making two double espressos each day. Water starts leaking around the machine. Wanted to love it but honestly was so disappointed. Will be returning.
Customer review from sharkninja.com
Useless barista assist
The barista assist is useless. It guesses the grind size and changes no matter how many test brews you try to see what it recommends.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for your honest feedback on the Luxe Café Premier Series. We’re sorry to hear that the Barista Assist feature hasn’t met your expectations. It’s designed to help simplify the brewing process by recommending grind sizes based on brew type and bean freshness, but we understand that consistency is key and it’s frustrating when the guidance feels unreliable. Your experience is important to us, and we’ve shared your comments with our product development team. We’re always working to improve our smart features, and feedback like yours helps us refine future updates and models. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. We want to ensure you get the best possible experience from your machine. Thank you again for choosing Ninja and for helping us improve. Warm regards, Ninja Kitchen US
I’m obsessed
I’m obsessed - this machine can do (and does it Well) everything I want . Officially there is no need to go to a coffee shop. Lattes cold brew cold foam. All the things. It’s so simple to use . I had a Breville for years and this is just so much easier to use and consistent in quality .
Recommends this product
Customer review from Shark Ninja
This is the coffee machine I’ve always wanted
The Ninja Luxe Cafe Premiere has been on my wish list ever since it came out. When it finally went on sale, I ordered it as soon as possible. This is the machine I have dreamed about. It makes great espresso, lattes, coffee, and the milk foamer really whips up plant-based milk. It looks great, doesn’t take up much space at all, and it is very easy to clean.
Recommends this product
Needs better frothing
I really like the machine but Froth is too fast and does not froth enough
Recommends this product
Customer review from Shark Ninja
Horrible experience
*photos are of the replacement base received* I bought this about a month ago. Finally settled in after a move, followed the set up process.. okay great i was so excited. Following day I made a drink, yum! *This great!* next day, i get an error code "add beans" no troubleshooting
Customer review from Shark Ninja
Response from Shark Ninja
Hi Kayla, Thank you for taking the time to leave a review. We sincerely apologize that your Espresso Machine displayed an error message following the setup process. We understand how disappointing this can be, especially when you're eager to enjoy your new product. If you require further assistance with your Ninja, please don’t hesitate to contact our Customer Service team at 1-855-520-7816. Our representatives are available Monday to Friday, from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen CA.