Luxe™ Café Premier Series 3-in-1 Espresso, Coffee and Cold Brew Machine, ES601
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Web ID: 19106480405 reviews
The Best Coffee Machine EVER!
Amazing coffee machine! I can say that this is by far my favourite all time coffee machine! The way this machine does coffee is like a professional barista! I would recommend it to everyone! I cannot explain how happy I am to own one! Would recommend it to any friends or family without a single doubt!
Customer review from Shark Ninja
High end coffee unit!
We purchased this for my wife’s birthday and the entire family is loving it!
Recommends this product
Customer review from sharkninja.com
LOVE IT.
ABSOLUTELY BEAUTIFUL AND MAKES DELICIOUS ASSORTMENT OF COFFEES AND EXPRESSOS.
Recommends this product
Coffee lovers dream
Purchased this just over a month ago! I LOVE IT! Has great features and makes great coffee, the one thing I wish was different is the funnel it’s lightweight, wish it was stainless. But other than that this machine is great! I’m sure it will pay for itself in a few months because I haven’t purchased coffee but once since I got it!! This is definitely a Coffee Lovers Dream Machine!
Customer review from sharkninja.com
I’m in love!
I just purchased this espresso machine a couple of weeks ago. I am in love! I have made cold brew, espresso, iced lattes and everything turns out fabulous. The cold foam is amazing! It’s user-friendly, easy to clean and relatively quiet. I highly recommend it!
Customer review from sharkninja.com
Very disappointed so far
I ordered the Ninja espresso machine from Macy’s expecting a brand-new product, but what I received was clearly used. The machine arrived with coffee grounds, stains, and buildup all over it. The steam wand was dusty and dirty, and the stainless steel front was smeared and spotted. To make matters worse, the included cleaning tablets were already opened and used. That is completely unacceptable. No customer should ever receive something in this condition when paying for a new machine. I am extremely disappointed with Macy’s. I expected better quality control from such a reputable store. At the very least, there should be some form of compensation for the inconvenience and for sending me a product that was clearly not new. This experience has made me question purchasing appliances from Macy’s again.
Disappointing
It does not work as well as it states, the frother barely makes froth it more like hot milk with very little froth. I am not pleased with this product especially for the amount paid.
Customer review from sharkninja.com
Response from sharkninja.com
Hello Sandra, Thank you for taking the time to leave a review. We’re really sorry to hear that your Ninja Luxe Café does not produce enough froth. That’s not the experience we want for our customers, and we truly appreciate you sharing your feedback. We’re passing this along to our teams to help improve product quality. We've noticed that a replacement was sent out, we hope this solves your issue. If you’d like further assistance, please reach out to us at 1-800-365-0135.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen
Great product!
Great product. It’s been 2 weeks and after I overcame my initial fears and decided to actually READ the directions, it so simple to use.
Customer review from sharkninja.com