NeverStick Premium Hard-Anodized Fry Pan, 12"
Product details
Web ID: 11351440Ratings & Reviews
101 customer images
Had to Buy a new one the 4-year-old pan is Flaking
Customer review from sharkninja.com
Response from sharkninja.com
Hello there, Thank you for taking the time for leaving a review. We’re sorry to hear your pan is flaking after four years of use—that’s not the experience we want for our customers. All of our cookware comes with a warranty, so we’d love to review your coverage and help resolve this for you. Please reach out to our Customer Care team at 1-800-365-0135 for further assistance, and we’ll walk you through the next steps. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen
Good results at first, didn't last long.
I bought the full set and at the beginning, we were really happy with the results. After some time, one of our saucepans had a bubble and eventually started peeling off. This is something which is not on par with Ninja's Quality.
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. We’re sorry to hear that your NeverStick 8-inch Fry Pan is peeling. This is not the quality we aim to deliver, and we’d like to help. Please contact our team at 1-800-365-0135, and we’ll be happy to look into this further. Kind regards, Ninja Kitchen
Coating flakes off in food
Purchased the Ninja NeverStick Complete Set last year, and as many others have mentioned, the coating peels, chips, and flakes off in your food. I do not recommend this cookware set.
Customer review from sharkninja.com
Response from sharkninja.com
Hello Jb737, Thank you for taking the time to leave a review. We’re truly sorry to hear that your Ninja NeverStick Fry Pan's coating is damaged. We understand how frustrating this must be, and we want to help make things right. We kindly invite you to reach out to our Customer Service team at 1-800-365-0135. One of our agents will be more than happy to assist you further. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen
Not durable, coating came apart.
I bought the whole set about a year ago. Coating came apart on both pans. Now, i need to trash them.
Customer review from sharkninja.com
Response from sharkninja.com
Hello there, Thank you for taking the time to leave a review. We're disappointed to hear about the coating issue on your pans—that’s definitely not the experience we want for our customers. If you have any concerns or need further assistance, please don’t hesitate to reach out—we’re here to help. We truly appreciate your feedback and your loyalty, and we’ll share your experience with our product team for review. Kind Regards, Ninja Kitchen
Flying Pieces!
I purchased this pan as part of a set, but the set is now removed from teh website. I feel that I need to give AMPLE warning about this pan, in particular. One of the buttons/fastners on this pan, while it was making breakfast, flew off of the pan, damaged the pan, and flew 15 feet across my kitchen. I didn't know what happened because I had to duck for cover because it made an explosion sound so loud that everyone's ears were ringing. I have contacted Ninja, who is replacing the pan, but I am concerned for the entire set that I have. We found the piece 15 feet away, in the hallway.
Customer review from sharkninja.com
Response from sharkninja.com
Hello there, Thank you for taking the time to leave a review. We’re very sorry to hear about what happened with your pan—that sounds like a frightening experience, and we appreciate you bringing it to our attention. Safety is extremely important to us, and we take incidents like this very seriously. We're glad to hear you’ve already contacted our team and that a replacement is on the way. If you have concerns about the rest of your set, we’d be happy to review those as well. Feel free to contact us at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen
I bought the neverstick possible pan set. It worked great until last month (less than 2 years of use) and it started to peel off. Is no longer safe to cook in it. Warranty sucks, and the product is not worth it's price. Besides, peeling off material is a safety issue not just a regular quality problem, they should take it seriously.
Customer review from sharkninja.com
Response from sharkninja.com
Hello there, Thank you for taking the time to leave a review. We're truly sorry to hear about the peeling issue with your pan set—that’s definitely not what we want for our customers, and we understand your concern about safety. We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen
Easy clean up
My husband knows I love ninja products. He got me the set of frying pans for Christmas. They are my go to pans. Nothing sticks and very easy to clean. I highly recommend them.
Customer review from influenster.com
Could have lasted longer
We bought this in a set... the set has been pretty decent, however this unit seems to have died on us pretty quickly, I would expect a set at this price to last 5 years or more.
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. We’re disappointed to hear this too, it’s not the standard we hold ourselves to. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135. Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET Kind regards, Ninja Kitchen