Swirl by CREAMi Ice Cream and Soft Serve Maker
Product details
Web ID: 21985093Ratings & Reviews
71 customer images
Amazing!!!
I cannot express how happy I am with this purchase! It is super easy to use, it makes perfect ice cream and it is very easy to clean. I don't think I'll ever need to buy ice cream again :) It takes a little bit of time to figure out the recipes that you like, what settings to choose for your sweet treat, but it is a part of this incredible ice cream making experience :) Swirl feature is great to have if you are really into soft serve, but if not regular ninja cremi is going to get the job done.
Customer review from sharkninja.com
Perfect ice cream maker
So happy I bought this. Fresh homemade ice cream when ever I want
Recommends this product
Customer review from sharkninja.com
Ice Cream has an icy texture and tastes watery
Not sure this was our best purchase…. Our diet is “plant based” and thus we use plant or nut based milk in our ice cream recipes. The machine does process our frozen ingredients as advertised but so far all have an icy texture and watered down flavour.
Customer review from Shark Ninja
Response from Shark Ninja
Hello Brendan, Thank you for taking the time to share your review. We sincerely regret to hear that your ice cream had an icy texture and appeared watered down, which may be due to the type of milk used. We understand how disappointing this experience must have been, and we truly appreciate you bringing it to our attention. Please be assured that your feedback will be shared with the appropriate internal teams for further review. We are committed to continuously improving our products and customer experience. If you need any further assistance with your Creami, please don’t hesitate to reach our Customer Service team at 1-855-520-7816. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen CA.
Recommend to everyone!
My family purchased this a month ago and use it weekly! It’s our new favorite kitchen item! It is so versatile and makes even greater ice cream than you can ever buy
Recommends this product
Customer review from sharkninja.com
Simple, Healthy, and Surprisingly Fun
This ice cream maker is really easy to use and clean. I like that I can customize recipes and try different flavors depending on my mood. What I like the most is that I can use good-quality milk and ***replace sugar with zero-calorie allulose***. It feels good to make ice cream that tastes great but doesn’t make me feel guilty. Simple and satisfying.
Recommends this product
Customer review from sharkninja.com
Ninja soft serve
The ice cream machine is loud,. Frozen mix after blending comes out too soft to hold shape. When blended mix is harder, the machine struggles to dispense. I’ve only made 6 sets and not so impressed with the machine. But if you want to spend lots more for an ice cream machine, you might get different results. You need to be creative in-order to get expected results.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for sharing your experience with the Swirl. We’re glad to hear you’ve enjoyed experimenting with different frozen treats and appreciate your creativity in making it work for your needs. We’re sorry to hear about the challenges with texture and dispensing, as well as the noise level. Your feedback is incredibly valuable, and we understand how these issues can impact your overall experience. We’re continuously working to improve our products, and insights like yours help guide those improvements. If you’d like to explore tips for optimizing consistency or troubleshoot the dispensing issue, please reach out to our team by phone at 1-800-365-0135 We’d be happy to look into this for you and help you get the best results possible. Warm regards, Ninja Kitchen US
Great gift
Brought this as a gift for my daughter, she just loves everything about it, so easy to use and great ice-cream everytime
Recommends this product
Customer review from sharkninja.com
Ninja CREAMi Swirl
It looks like a good machine that's produced i love ice cream thats what it make soft ice cream i wish i had me a Ninja CREAMi. Swirl.
Customer review from sharkninja.com