Woodfire Pizza Oven, 8-in-1 Outdoor Oven, 5 Pizza Settings, Up to 700 Fahrenheit High Heat, BBQ (Barbecue) Smoker - OO101
Product details
Web ID: 16701558Prepared great meals, but oven is defective
I bought this two years ago and the oven and included items feel high quality. I only used it once or twice until recently. In the last six months probably used it 6 times. I prepared some great meals in it for Thanksgiving and Christmas. However, I can no longer adjust the cook time and cook temperature. It will not move off of whatever the last setting was. Contacted Ninja support and was told it is not under warranty so see you later. Not asking for a free replacement just if there is a part I can replace or a reset that I am not seeing. Fortunately, I did buy the extended warranty so I will probably try the oven again, because it really was amazing when it worked. Hopefully this one was just a lemon.
Customer review from sharkninja.com
Great when it works
This will be the third one that I have used. The first one the seal around the door was not done correctly so all the smoke came out around all parts of the door. The second one the buttons on the front stopped working. Both times ninja has gone above and beyond with replacing and getting them back to me but moving forward I will only use this for pizza, bread, and baking to try to prevent any problem with the buttons on the front.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for sharing your experience with us. We’re so sorry to hear about the issues you’ve had with the seal and buttons on previous units. It must have been frustrating to deal with those problems after being excited about your purchase. We truly appreciate you acknowledging the support you received and your thoughtful approach to using the product moving forward. Your feedback is incredibly valuable and helps us improve both our product design and durability. Kind Regards, Ninja Kitchen US.
No longer works
Oven only worked for three years, now when I try to start it nothing happens, once in a great while it will start. This has been going on for over a year. Very frustrating and very disappointed with the oven.
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for your review. We’re so sorry to hear this has been your experience. After relying on your oven for years, it must be incredibly frustrating to have it stop working and only start occasionally. We completely understand how disappointing this is. Please reach out to us at https://support.sharkninja.com/en-CA/contact-us so we can look into this and do everything we can to help. Kind Regards, Ninja Kitchen US.
Dads ninja
First use was a success. Juicy, Tender Ribs smoke to perfection!
Customer review from sharkninja.com
Love it
Love it
Customer review from sharkninja.com
Worth Every Penny - Incredible addition
I received my Ninja 8-1 wood fired outdoor oven as a Mother’s Day gift and have been loving it ever since. Everyone who I have had over for supper is super impressed and says the pizzas are a fabulous as their favorite restaurant and even better. In fact several people have gone home asked for the link and ordered one for themselves, including friends we had over last night. I love that I can smoke ribs in it as well. Next is a brisket. This is a definite must have. Even if I only ordered it for pizzas it’s worth every penny
Recommends this product
Customer review from Shark Ninja
Greatest product
I love my oven, so many options to cook!!
Customer review from sharkninja.com
Amazing versatility
You can prepare awesome meals of all kinds including pizza, my favorite.
Customer review from sharkninja.com