NorelcoPhilips Shaving Head for Shaver Series 7000
Product details
Web ID: 20187291Feature? They Don't Cut! Buyer Beware.
I've received the blades in late October. The blades seemed to perform for a few weeks, then their performance worsened to the point that I have stopped using them / the expensive, three blade, Phillips razor. Bottom Line. They Don't Cut! That's right! They Don't Cut! I Demand a Full Refund of the Purchase Price. Once I receive the check, I will send you the blades so that your engineers can determine why They Don't Cut.
Customer review from philips.com
Response from philips.com
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
TWO year replacement
I was glad to read on this package that replacement is recommended every TWO years. In the past I believe that it has been every ONE year.
Customer review from philips.com
Not helpful !
Despite their advert that they were happy to help, they cut my chat off after minutes. Do not consider them to be at all helpful !
Customer review from philips.com
Response from philips.com
Hello and thank you for your rating and review regarding our SH71 device. We would like to thank you also in advance for devoting the time and effort to prepare this feedback, as your personal experience with our products really matters. We are sorry for your experience and we are always here to help and support you. As a result, we recommend you contact us via our social media such as Facebook, Instagram, X or via our official website where you will find more contact options available. Kind Regards,
Needed a change
Better shaves are the result of getting the correct replaceemnts.
Customer review from philips.com
Replacement blades work as promised
The replacement blades do not seem to be as sharp as the original ones when I purchased my razor last year.
Customer review from philips.com
Excellent replacement.
Very easy to switch out with old ones. My husband loves his shaver and the new shaving heads!
Recommends this product
Customer review from philips.com
The closeness of the sahve is not as good as I was hoping for.
Recommends this product
Customer review from philips.com
good move
I almost got rid of my 7810XL for a newer model. but after just changing the blades it is like brand new
Customer review from philips.com