28" Balsam Pine Artificial Christmas Tree in Burlap Base - Unlit
Product Details
Web ID: 10182221Sad
Not at all like the picture! Bottom is a block of wood , the tree was bent, you could tell it had been returned. Sad, because I needed it and had to reshape the trunk.
Nice basic tree / damaged base
I ordered two of these trees for my kids. The size was perfect and the kids loved decorating them. The bases are different than the product photo, but I expected that. Unfortunately, they were packaged very poorly and both bases were damaged. They still stood upright however, and my kids were eager to decorate them, so I kept the damaged items. One branch also came off during shipping but all the rest seem to be fine.
Recommends this product
Dollar Tree junk like
Don’t waste your money.. looks like it came from the dollar tree.. very disappointed Macys would sell this,
Eh...
Agree with other reviewer - the base is NOT burlap. It's a plastic base that is made to look like a tree stump. I got this tree grossly on sale, so if I had paid retail, I would've been majorly disappointed. But, for the sale price and the fact that I'm going to put it outside on my front porch, it's fine.
Disappointed, false advertising.
Tree is a good color and average quality. It does NOT however have a burlap base! It is a hard plastic stand. How can Macy's advertise it clearly with a picture of a burlap base and send another item? Shipping package was horrible too. Both wrapped in a usps bag, without any protective packaging. Is this really Macy's quality???
Response from The Macy's Team
Hi Jenn— we're sorry your online shopping experience was anything less than positive. Please feel free to reach out to us at customerquestions@macys.com with your order details if we can try to help. We appreciate your feedback and always try to take customers' comment into consideration for the improvement of our future products. Thanks!