And Now ThisWomen's High Rise Barrel-Leg Jeans, Macy's Exclusive
Macy's ExclusiveProduct details
Web ID: 232685759 reviews
Anna
2 months ago from Fredericksburg, VA
Verified PurchaserYes
A Complete Disaster Purchase
What a disaster this purchase was. I purchased the pants described as “jeans” type only to receive a pair of corduroys. I went on the Macys site to double check as I know I did not order corduroys. Since I do have Macys store in town I live, I decided to exchange the pants for what I wanted in person. At the customer service desk I explained to the rep that I received a completely wrong item and that I want the item that is presented on the photo. The Macys associate advised me that the UPC on the item I was returning is the same one as the one on the photo so if I order the item again, I will most likely get a wrong item again. How’s it that possible?? That means that Macys will be getting hundreds of returns because the photo doesn’t match the item ordered. The associate was useless and told me to call the 1800 number for customer service for Macys online. So I did. Again, explained what occurred and expressed to wish to purchase the item on the photo. The customer service rep over the phone told me that there were no more pants in my size anyway. What a mess! I would be curious to see if people who bought this item received a different item or I was just lied to.
Helpful?
Nancy
2 months agoNot jeans!
As every other review states, these are corduroy, not jeans as described and shown in picture. Very disappointed and returning.
Helpful?
PlantNZ
2 months agowrong item received
ordered this item for pickup & received a completely different pair of pants… when i went to exchange in store the REAL item had sold out and we couldn’t reorder, only return…..… this is my first time ever purchasing from macys online what a waste of time & horribly disappointing experience
Helpful?
Jp93
2 months agoNot at all like description
I ordered barrel leg jeans and what I received were wide wale cords, weird.
Helpful?
Karen
2 months ago from Southern California
These are actually corduroy pants!
I thought I had not read the description correctly, but went back and looked at picture & description. Nothing indicates these are corduroy. Picture looks like denim. All of that being said, I love these pants. Soft and comfortable. I will need to get them hemmed because I'm 5'2", but for the price and comfort, it's worth it (for me).
Helpful?
Michelle
2 months agobarrell pants not denim
Ordered twice thinking they made a mistake, but received corduroy pants both times. Not as described.
Helpful?
MZDE
2 months agoNot jeans!
Nice, but not as expected. Pants are corduroy - definitely not jeans.
Helpful?
Love them!!!
I love these pants! They're so soft, a tiny bit stretchy and very comfortable. They are corduroy which I love. They wash up nicely with no wrinkles. They're not heavy, they're light weight. They are true to size.
Recommends this product