Banded grey rug
I love my rug!! It’s under my dining room table (circle) and it looks so great, matches my other rug from here!!! Love it!!!
Recommends this product
Customer review from nuLOOM.com
Rug curls
I’ve had many rugs over the years and know how to flatten them. This rug for my kitchen is beautiful and a challenge. First, we had to cut the pads to fit the rug. Then after a week with heavy book and other solutions we finally stopped the curl with rug weights.
Recommends this product
Customer review from nuLOOM.com
Great rug
Great rug! The pattern and colors are true to photos, and easily unrolled.
Customer review from nuLOOM.com
Not great - do not recommend
We ordered the 14 ft runner in grey. It arrived promptly and was packaged well. It arrived today. The quality of this rug is terrible. It looks really cheap, it's not plush or soft under foot. It's definitely made of low cost materials. Would not recommend. I would give this rug zero starts if I could.
Customer review from nuLOOM.com
Response from nuLOOM.com
Hi there AES, Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top-tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget. I'm sorry to learn that you're not happy with your rug! Please be on the lookout for an email from me to follow up on your concerns. Thank you again for your feedback, and we look forward to catering to more of your home design needs in the future! Best, Rugs USA Customer Support
Perfection!
Great rug, just as described! Package was delivered quickly from Rugs USA.
Customer review from nuLOOM.com
Not the same quality
We bought similar rugs in the past from this company but these are noticeably lower quality. The rug won’t lay flat no matter what we try.
Customer review from nuLOOM.com
Response from nuLOOM.com
Hi there, Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top-tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget. We understand creases and bunching can be a pain when receiving a new area rug. These are normal and will flatten within 2 -3 weeks as you begin to use your new rug. Use these tricks to help flatten your rug: Back Rolling: Roll the carpet out, then roll it back up reversely with the backside up. Let it sit rolled up reversely for a day or 2, or until it flattens out. Heavy Objects: Lay a piece of heavy furniture or objects on affected areas for a day or 2, or until it flattens out. If the corners are sticking up, curl them back and place heavy objects on affected areas going the opposite way. Heat: Use this technique as a last resort only. Place the rug over a cleared concrete or area like a driveway or sidewalk setting during dry sunny conditions. Allow the rug to be positioned for optimal sunlight as long as possible to give the rug time to absorb the sun's heat for up to 2 hours, but use more time if needed. Blow Dryer: If a large concrete patch with optimal sunlight is not accessible, flip the rug over and use a hair dryer to affected areas to heat up the creases. Always hold the hair dryer 7 to 12 inches away from the rug going side to side on a medium setting, as heat can sometimes cause backing to melt. Thank you again for your feedback, and we look forward to catering to more of your home design needs in the future! Best, Rugs USA Customer Support
Pretty rug, looks great in my kitchen, but lacking in the expected quality.
I purchased this area rug and several accent rugs as well. The rug looks great, but the quality is not what I expected. It's thin compared to the rug I replaced from 12 years ago. Hopefully it will hold up well. It doesn't get much foot traffic.
Customer review from nuLOOM.com
Response from nuLOOM.com
Hi Tholi, Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top-tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget. I'm so glad to hear that you like your rug! If you have any issues with the rug, please don't hesitate to contact our Customer Service Team at info@rugsusa.com or 1-800-982-7210. Thank you again for your feedback, and we look forward to catering to more of your home design needs in the future! Best, Rugs USA Customer Support
Looks great!
Got the rug, it looks great, has a nice feel to it. Colors were exactly as shown online which is great! I love the pattern to the rug and happy with the purchase. Currently waiting for the rug to flatten out so there aren’t anymore ripples in it.
Recommends this product
Customer review from nuLOOM.com