Product details
Web ID: 15704641Waste of money for me
The tube of color broke and fell out of this lip liner after I only had it for a week.
Customer review from NYX Professional Makeup
Response from NYX Professional Makeup
Hey! We're sorry to hear about your Line Loud Vegan Longwear Lip Liner. Please give us a call at 844-335-3510 with case number 44982245 so we can assist you. Our team is here Monday through Friday, 8:00 AM – 8:00 PM ET. Talk soon!
Nice color and easy to use
It is easy to use because it is not to hard or soft. However, I have to figure out a good way to sharpen it
Recommends this product
Crumbled away, to expensive to not work.
The first pencil I was able to use about half of it before it started to crumble and was unusable, which is sad because it went on smooth, was light and comfortable, blended well, and lasted longer than I expected. The 2nd pencil crumbled after about half my bottom lip was lined. The whole pencil crumbled away.
Customer review from NYX Professional Makeup
Response from NYX Professional Makeup
Hey! We're so sorry to hear about your experience with your lip liners crumbling. This is definitely not the standard we strive for! Please note that our Line Loud Vegan Longwear Lip Liner is meant to be sharpened with a cosmetic-grade sharpener to keep it on point. If you're still having trouble with your lip liner or the crumbling continues, we'd like to help! Please give us a ring at 844-335-3510 with case number 44025110. Our team is here Monday through Friday, 8:00 AM – 8:00 PM ET.
Wonderful!
Hi! This is a great pencil. I use it every day. It's very long-lasting. It has a beautiful color. I will buy it again. Thank you.
Recommends this product
Must buy
Love this lip crayon ! Smooth, creamy, and super easy to apply. The color stays on for hours without drying my lips. 💄✨
Recommends this product
Product Applicator Issues
I love the lip liner product. It felt good on the lips and looked great. The problem I had was with the lip liner applicator. Mine did not work, so I was only able to use the lip liner for about 5 to 6 days. I am assuming this is a quality control issue, but I am not willing to pay full price to find out if this issue happens again.
Customer review from NYX Professional Makeup
Response from NYX Professional Makeup
Hi there! Thank you for reaching out about our Line Loud Vegan Longwear Lip Liner. We're absolutely thrilled to hear that you loved the feel and look of our lip liner product on your lips – that's wonderful feedback! However, we are truly sorry and concerned to learn about the issue you experienced with the applicator. It's completely unacceptable for it to stop working after only 5-6 days, and we understand why you would be hesitant to repurchase. This sounds very much like a quality control issue, and we sincerely apologize for this lapse. We always aim for our products to deliver a consistent and excellent experience from start to finish, and we deeply regret that this was not the case for you.
Literal piece of trash
First time ever using, fresh out the wrapper, and the tip snapped IMMEDIATELY as it touched my skin. I was barely touching my face, and the entire thing just fell into the sink. I tried molding it back on, but that only got the stupid gunk all over my hands. The twist at the bottom doesn't even work, so I got a speck of color on the side of my lip and now I have to throw it away. IMMENSELY disappointed.
Customer review from NYX Professional Makeup
Response from NYX Professional Makeup
Hi there! We're sorry to hear about the trouble you're having with your Line Loud Vegan Longwear Lip Liner, and we've shared your comments with our team. This pencil is totally meant to be sharpened! Grab our Double Pencil Sharpener, or any cosmetic-grade sharpener, to keep your liner on point. Check it out here: https://tinyurl.com/ypdq43sd. For further assistance, please call 844-335-3510 with case number 43241757 so we can help. We're here Monday through Friday, 8:00 AM – 8:00 PM ET.
Fierce Flirt
I love this color, and will continue to buy it, please don't discontinue it.
Recommends this product
Customer review from NYX Professional Makeup