OfficeJet Pro All-In-One Color Printer
Product details
Web ID: 22720506Unending Problems
It keeps disconnecting from my computer. IT IS AWFUL! I can never count on it to work. It works off my phone but not off my computer, probably because it was set up with my phone. I had a licensed computer specialist set it up for me.
Customer review from hp.com
No idea
I find that this printer makes a lot of noise when first open. But everything else is perfect.
Customer review from hp.com
Quality Control?
I can't really assess the printer's performance because the unit I received was defective and I'm still waiting for a replacement.
Customer review from hp.com
Persistent Network Dropout and Scanning Service Failure – Needs Firmware Attention
This HP printer consistently drops off the network after a few hours of inactivity, despite being continuously connected to both AC power and a stable Wi-Fi connection. The device enters an offline state, and scanning services fail with recurring error messages. It appears that the background scanning process terminates unexpectedly or fails to auto-recover. A critical issue is the dynamic reassignment of the printer's IP address via DHCP. Once this change occurs, the printer becomes unreachable, and no print jobs can be executed until a manual hard reboot is performed. Static IP configuration mitigates this somewhat but does not fully resolve the offline behavior. This suggests either a power-saving mode that does not resume network functionality properly or a firmware bug affecting idle-state recovery. As a user, I expect a network printer to remain discoverable and responsive as long as it's powered and within a connected network environment. This behavior significantly disrupts workflow and should be addressed via a firmware update. I strongly recommend that HP investigate the printer’s sleep/idle network handling logic and scanning service timeout routines.
Customer review from hp.com
Comments on printer
It is one of the best printers HP has put out in years! I can print from anywhere in my house! The print is clear and clean too. I really like it!
Recommends this product
Customer review from hp.com
Nice Product
So far working well, I have been a customer of HP brand for over 23yrs now.
Recommends this product
Customer review from hp.com
Not completely satisfied
This printer can do most of what the previous model did. That model was better.
Customer review from hp.com
Defective paper feed
Right out of the box the paper feed for the scanner is not working. I will be calling HP for a resolution. The printer is not sturdy and the paper tray is flimsy.
Customer review from hp.com