Big Girls Charmed Life Slide Sandals
Product details
Web ID: 21108647Worst experience at Macy's!!
This item was listed as size 6 for big girls but Size 6 little kids was sent. i ordered the item online with my Macy's card. There was no receipt in the box just the outside packaging. I went to the service desk Friday afternoon and told the lady behind the desk that the wrong size was sent. Before she did anything she said "If they sent the wrong item I won't be able to find it". I said "use my driver's license to look up the item". She kept repeating " If they sent the wrong item I won't be able to find it". I did not have my Macy card with me because I usually order online. I gave her my driver's license and she finally let me enter my social security #..She came up with something on her screen and then said she couldn't see it. She said "I'm trying to help you. I'm just going by what you said that the wrong item was sent. I said " Enter the item number on the box." She did and said there were 4 of these items purchased recently with a Macy's card but she couldn't see any information to connect it to an account or order number. She was very rude and raised her voice. I finally signed into my Macy's account and gave her the order number. The associate was unfriendly, rude and had poor communication skills.