Opal (1/10 ct. t.w.) and Diamond (1/10 ct. t.w.) Sterling Silver, Infinity Ring
Product details
Web ID: 12535180A little small.
Kinda small, two of the stones have fallen out after one wear.
Opal fell out
Bought the ring in April, the opal fell out in july
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Opal (1/10 ct. t.w.) and Diamond (1/10 ct. t.w.) Sterling Silver, Infinity Ring. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Opal fell out
Ring was perfect. My daughter loved it but the opal fell out only 18 days later.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the stone fell out of you Opal and Diamond Infinity Ring and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service