Atlas 8037B 6'7" x 9'6" Area Rug
Product details
Web ID: 5332283Your mistake!
You sent the wrong color rug twice! Your bar codes are incorrect! I had ordered the Sand color twice!
Response from Macy's
We are sorry you experienced this issue with your order, we take feedback very seriously and will provide your review to the manufacturer.  Please contact the Fine Rug Gallery Service Center toll free at (888) 241-8288 for further assistance.  We hope this helps!
    
Dog owner who loved rugs
Just what we needed after giving up on white wool rugs with the two dogs—perfect for a fark but cozy downstairs family room.
Recommends this product
Nice rug
Love my rug. Matches well with my grape motif in my kitchen.
Recommends this product
Beautiful but doesn’t hold up
This rug sheds terribly and had started to come apart on the corner and one edge. I have had it less than a year in an area that is not high traffic.
Response from Macy's
Thank you for your review, we apologize that you've experienced this issue with your rug.  Shedding is a common characteristic of many rugs, we recommend use of a low suction vacuum on bare floor setting as to not exacerbate this.  Rug pads are also a great way to increase the longevity of any rug.  We hope this helps!
    
Warm Colors
Love the rugs! Colors blend with many things in our family room. Sturdy backing. Lay flat and stay in place on carpet entering the room.
Recommends this product
Nice Rug
I love this rug. I had to return it for a larger size. I got the sand color and it’s beautiful.
Still looks brand new
This is a follow-up review from a year ago. Still in love with this carpet. Still looks brand new. No regrets. Best carpet ever.
FLAWED AND POOR QUALITY
I ordered the 7'9"x10'10" and runner. Both rugs had major flaws The larger rug was folded and sent in a box that was unmanageable, not to mention destroyed when I received it. Apparently, these items were sent directly from the manufacturer and can't be returned to a Macys store. Macys was kind enough to help me send these back after I got them to the store. Extremely poor quality for the huge price tag. Beware!
Response from Macy's
Thank you for your review, we apologize that you were dissatisfied with your purchase.  We will provide your review to the manufacturer.