Defender Case for Apple iPad Pro 13-Black
Offers & perks
Product details
Web ID: 2347354717 reviews
Feels cheap
The screen had scuff marks, felt cheaper than usual OtterBox cases.
Customer review from otterbox.com
Response from otterbox.com
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Needs Some Tweaks
I'm always impressed with how robust the protection is on these cases but they also need to be functional. I work on construction sites and I need to be able to clip the cover to the back of the case when I'm on a job site. The problem I'm having is that I can't keep my Apple Pencil attached to the charging patch on the ipad with the cover clipped to the back. This, without the clear screen protector lifting off the screen. This is my second Defender case and I didn't have this problem with my last iPad Air. I'm hoping OtterBox will fix this issue for my new iPad Pro and send me a new one.
Customer review from otterbox.com
Response from otterbox.com
Hello Stephen! Thank you for your feedback! We make a variety of cases for every yes! Please reach out to our Customer Service team via chat if you have any questions!
Pros and cons
The stand case came apart on the first day, it popped out of where it’s supposed to be, I put it back in and hide to tighten it so the part stayed put. The plastic part where the pencil can go also came off, that one broke off and can’t be put back in. It feels sturdy, it should survive a fall but other than those flimsy parts the case itself is good.
Customer review from otterbox.com
Response from otterbox.com
Hello, Erika! We're so sorry to hear about the trouble with your product. We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Best hard case for the 13” ipad!!!!!!
i feel very confident using my new ipad day to day knowing that this case will provide great protection while still having a very low profile and avoiding bulk!
Customer review from otterbox.com
It average
Didn’t like the plastic screen protector that’s built in so removed it and it works good
Recommends this product
Customer review from otterbox.com
Quality you can count on😷🛠🔥
Awesomeness, I’ve made sure all of my apple products are in an OtterBox ✨🤩✨
Recommends this product
Customer review from otterbox.com
Stand is useless
I like the Otterbox (have others in past) with the exception of the cheap stand that sticks in one position. The stand is useless and makes any future Otterbox purchase unlikely.
Customer review from otterbox.com
Response from otterbox.com
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Low quality stand
Rear stand is cheap and already broke! The plastic knobs that slide and keep it in place are small and too brittle.
Customer review from otterbox.com
Response from otterbox.com
Hello Troy! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!