Defender Case for Samsung Galaxy Tab A7 Lite-Black
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Product details
Web ID: 234735231 review
The case is great however
The otterbox case itself is great. Fit perfectly just like all my other otterbox cases for tablets and cell phones. Half the reason Purchased the samsung A7 lite is because there is an otterbox case available for it where as they don't offer many for the other new Samsung tablets. However I have 3 problems with the case. One shipping took over a week I should have paid the extra $5 and bought it somewhere else that really isn't a big deal. Two the glare on this cases built in screen protector is just as bad as every other otterbox with screen protection I've had. You'd think they would have fixed that by now. The big problem is the tablet itself the Samsung A7 lite doesn't have an option to adjust the touch screen sensitivity. So once in the case with screen protector on it is useless for games or anything that requires precision or timing. I may have to return the case before I end up flappy bird level of frustrated. Almost every Samsung device I've had has the option to increase screen sensitivity for the screen protector or it didn't make much difference, so I never even thought this would be an issue. Honestly if I didn't use the tablet for over a week waiting for the case to come in the mail. I would have returned both tablet and otterbox case on day one. It is just that annoying!
Customer review from otterbox.com
Response from otterbox.com
Hi there! We're sorry to hear about your disappointment with your Defender Series case! We appreciate your feedback about the issues you've run into with the glare and screen sensitivity with the screen protector, and we'll be sure to let our design team know about your frustrations. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, or reach out to us through the link below. Contact us: https://www.otterbox.com/en-us/contact-us Best, OtterBox Customer Service Team